Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.79

4.8 Rating 470 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

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Metrics

4.8

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely little cottage, although only little from the outside. It's like a Tardis - much bigger on the inside! There's a lovely open-plan kitchen/lounge with a deck area overlooking a watery courtyard part of the marina. Three bedrooms upstairs - one with a king size bed, two singles. If you don't fancy the walk into Horning, you can get the ferry from outside the Ferry Inn. We didn't realise this until we'd already done the walk. The staff are very helpful and extremely friendly, even at stressful changeover times. Cannot fault them at all. Best part of the marina? The semi- tame heron who can be hand fed! (He does like a bit of cheese!)”

Helpful Report

Posted 4 years ago

“Yet another good stay at Ferry marina,our fourth in the last 12 months.If we had a suggestion it would be that the webpage needs up dating as some of the content may mislead new users. The cottages are comfortable and well equipped and the staff are quick to address any problems, to the point of seeing that we were accomadated during the Beast from the east in March when we could have be left high and dry. Thank you again all. We will see you again in the new year.”

Helpful Report

Posted 5 years ago

“Staff were very helpful and polite both when making the booking and in person on collection/return. The engineer whjo showed us around the boat was excellent and gave a very good instruction for stern mooring. The boat itself (Star Emblem) was perfect for us with 3 cabins and good cooking facilities. We love the sliding canopy of this style boat particularly as the weather was glorious. My only gripe is the pricing. We used a fraction of the fuel but there is no rebate despite the fact that the overall hire cost was expensive compared with very similar boats from Herbert Woods. In addition, the rowing dinghy was extortionately priced at £65 for 4 days - though it definitely widens your options for where to moor and is lots of fun to use. Overall a very good customer experience but definitely not the least expensive. Highly recommended boatyard however.”

Helpful Report

Posted 5 years ago

“Excellent service from a company who appears to care and if something goes wrong they go out their way to put it right.”

Ferry Marina 5 star review on 29th September 2018

Helpful Report

Posted 5 years ago

“Our 4th holiday on the Norfolk Broads using Ferry Marina. All of the staff were very helpful and very friendly. Our boat, Solitaire Emblem was clean, well equipped and a very spacious layout. We would highly recommend Ferry Marina and will certainly be back again in the future.”

Helpful Report

Posted 5 years ago

“Another great holiday on The Broads on a Ferry Marina boat, Jade Emerald. Really helpful and friendly staff, Horning is the best place to start a holiday and the 14.00 is a bonus. Already booked for next year Thanks for a great holiday”

Helpful Report

Posted 5 years ago

Ferry Marina is rated 4.8 based on 470 reviews