Fetpak Holdings, LLC Reviews

4.8 Rating 2,996 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
4.8
Based on 2,996 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

Tell us how Fetpak Holdings, LLC made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Always a pleasure to purchase from Fetpak. They always have just what I need at the best price. They ship economical and quickly.
Helpful Report
Posted 9 months ago
Fast delivery & excellent service!
Helpful Report
Posted 9 months ago
The people there are so responsive. The prices are great and delivery is prompt. Whenever I need display or storage materials I look to them.
Helpful Report
Posted 9 months ago
Great price and products! Fastest shipping always!
Helpful Report
Posted 9 months ago
I learned that I had received a spam email which I thought was for my Fetpak order (because the mail referenced items in my order with pictures of them). Fortunately, I called the Fetpak customer service who reviewed my email and was able to determine that it was truly SPAM. He also looked up the tracking of my order to let me know exactly where it was and when it would be delivered to me. THANK YOU!!
Helpful Report
Posted 10 months ago
Received my order quickly and in good condition
Helpful Report
Posted 10 months ago
Our organization orders high quality plastic bags from Fetpak regularly. The process is simple and the delivery is always fast. If I need to call with a question, I can speak with a live person. Great compny from my perspective.
Helpful Report
Posted 10 months ago
Love ordering from Fetpak. Fast service and best prices.
Helpful Report
Posted 10 months ago
The box size is fine, what I don't like are the colors. I was hoping to get the same as I had before with more pastel colors, this shipment has dark and ugly colors.
Helpful Report
Posted 10 months ago
Great job and product!
Helpful Report
Posted 10 months ago
Items I ordered were out of stock. I wish your system would be updated constantly so items could be labeled, "out of stock", " unavailable" or "backordered", instead of processing the order and then getting back to your client informing them that items are not in stock, then canceling their order.
Helpful Report
Posted 10 months ago
Thank you so much for taking the time to leave a review about your experience with Fetpak Holdings, LLC. We apologize that the order did not go smoothly for you. However, we attempted to reach out to you multiple times, both before and after this review was posted. We have received no response from you, other than this review and this review does not accurately reflect what happened. Your order was not canceled because items were out of stock. It is our policy to ship everything we have in stock at the time an order is placed and then ship items that are out of stock, at no additional charge to the customer. Our shipping policy clearly states customers outside the continental United States will have additional shipping fees. We have contacted you at least 7 seven times, by email and phone, to resolve the additional shipping fees issue and have gotten no response. Sometimes we will "cancel" an order to get an unresponsive customer's attention, but it can be reinstated. If you would like to place your order again, and pay the additional shipping fees for delivery outside the continental United States we can accommodate that.
Posted 10 months ago
The item was exactly as ordered and it arrived promptly by priority mail.
Helpful Report
Posted 10 months ago
The package came on time No problem Thank yoou
Helpful Report
Posted 10 months ago
Great product on time as always
Helpful Report
Posted 10 months ago
Everything looked great and was delivered as expected. Will order again!
Helpful Report
Posted 10 months ago
Received merchandise quickly! Service was excellent.
Helpful Report
Posted 10 months ago
Been doing business with them long time quick shipping and quick response to any problems
Helpful Report
Posted 10 months ago
Item ordered arrived within days of ordering.
Helpful Report
Posted 11 months ago
I have been dealing with Fetpak for many,many years. ALWAYS happy with the service, the merchandise and pricing. Never had a bad experience!! Once the order is placed, you can count on it being processed by the next day! I will continue this happy relationship as long as Fetpak is in business!! Thank you Fetpak for your excellence!
Helpful Report
Posted 11 months ago
I had previously stated WRONGLY that Fetpak had passed tariff along to customer, I sighted wrong customer, and I apologize for that, Sorry!!!
Helpful Report
Posted 11 months ago
Thank you for your feedback and your business.
Posted 11 months ago
Fetpak Holdings, LLC is rated 4.8 based on 2,996 reviews