“They are more like loan sharks. They have contacted me to request 2 years’ worth of money in a new property, even though the previous owners paid this. Luckily my solicitor verified this and I have a proof of statement. Beware of these thiefs.”
“I am giving 1-star review because it wouldn't allow me to give them a 0!.
1- It is not a company to be trusted. They work to rip you off, that is all.
2- My building has been ruined since they took over and I will mention only a few things of MANY.
Rooftop ruined because they are not bothered in YEARS to take care of it ( irrigation system not working, plants dead, plants not replaced, dirty floor, not cleaning at all and we keep paying for this monthly )
There is CERO maintenance in the building, light bulbs missing in the lift, more than 10 light bulbs are just off and never replaced, frames from reception stolen and not replaced, cleaning is non-existing, bin area is disgusting, they decided not to do jetwashing anymore by our entrance and there is pee and dog poo constantly, carpet ruined and never replaced.
Window cleaning has been a joke, it happens whenever it suits them, but we still pay for it.
The lift is constantly out of service, ongoing issue.
The terrible smell from the bin area come all the way to the lifts and reception, we mentioned this several times and no one cared.
They constantly change staff and there is no handover in between them, therefore everything is constantly behind.
I have emailed several times about all issues and they keep ignoring me for years.
I wish I could attach pictures so whoever is reading this review will think twice before buying a property with this company who does not care about anything.
First Port you should be ashamed of your services while we pay you in full.”
“Worst worst worst company - avoid at all costs... If I had known what I know now about this ‘management company’ I wouldn’t have bought my flat. Don’t expect to be able to speak to anyone on the phone, as I write this I called at 9am on the dot and 38 minutes later still on hold, this is the 4th day in a row trying to speak to someone!”