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Floorstore Reviews

4.8 Rating 225 Reviews

96 %

of reviewers recommend Floorstore

Company Reviews

4.8

Based on 225 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Floorstore:

Floorstore, widely recognised as one of the UK’s leading flooring suppliers.

Established in Leeds since 1961 we are a family run business constantly striving to introduce new products sourced from all over the world, offering us a leading edge against our competitors, in all aspects of the floor covering market.

Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis, with our sales team sharing over 150 years of collective knowledge in the flooring sector.

Our awardwining showrooms are seen to be a leading light in developing flooring’s tailored to the customer’s requirements. Come visit us and explore our vast range, or call and speak to a friendly advisors.

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

Floorstore 5 star review on 15th January 2022

Charlotte Hunter

Floorstore 4 star review on 24th August 2021

Mrs Rebecca Richardson

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 12th July 2019

Jane Thompson Interiors

Floorstore 5 star review on 9th February 2019

Floorstore 5 star review on 22nd September 2018

Mr & Mrs Endicott

3

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish, would definitely recommend.”

(Floorstore, Harrogate) - Posted 4 years ago

“I was very happy with the service received at Floorstore Wakefield. Walking in to the store I was greeted with a large selection of carpets, all suited for different rooms, family traffic and budgets. My salesman Kris, understood and described to me the qualities of the carpets, how I could expect them to look and wear and which carpets would meet my needs. Samples were aplenty, and could be taken home. I now can’t wait for the carpet to be fitted (all arranged through Floorstore). Thank you.”

(Floorstore, Wakefield) - Posted 4 years ago

“We have used the Floorstore in Leeds many times over the years. Excellent professional service, thank you to Simon for all his help and to Ian, the best carpet fitter we have ever had. We always recommend the store to family and friends.”

(Floorstore, Leeds) - Posted 4 years ago

“I am an interior stylist / home owner And have and always will use The Floorstore for myself and my clients. Their attention to deal both in the initial service at any of they’re store, helping to choose the perfect flooring for any rooms to fitting is insurmountable and their price points are extremely competitive. I wouldn’t go anywhere else”

Floorstore 5 star review on 12th July 2019

(Floorstore, Leeds) - Posted 4 years ago

“Good experience of Floorstore when selecting the flooring, with staff free to assist without being pushy. The wow factor was mostly down to the fitter, Peter. He went out of his way to fit our new oak flooring in our sun room, making a couple of visits back to the store when we needed additional supplies. Nothing was too much trouble and nice tidy work..thanks Peter.”

(Floorstore Outlet, Regent Street) - Posted 5 years ago

“My experience with Floorstore was excellent, particulally with Simon, who was very swift and efficient in replying to my email enquiry. On arrival at the store, unexpected, shortly before closing time, I was greeted pleasantly and immediately by a member of staff. Simon continued with my query and dealt with it in a timely and efficient manner. I would use Floorstore again and recommend to everyone I know. Excellent for customer service, efficiency, quality of products and prices.”

(Floorstore, Leeds) - Posted 5 years ago

“Friendly, helpful, efficient and a good price. Would recommend and would use again.”

(Floorstore, Trade) - Posted 5 years ago

“After a minor hiccup with my first order everything turned out ok and the second order went as planned. The carpet and laminator fitters were excellent”

Floorstore 4 star review on 23rd August 2018

(Floorstore, Wakefield) - Posted 5 years ago

“Nicely laid out store. All staff very helpful, no pressure approach, happy to help when required. Goods delivered on day promised with helpful delivery men. Good selection of flooring products.”

(Floorstore, Wakefield) - Posted 5 years ago

“Good service. Looking for a bed, and we’re able to try out several. The assistant was knowledgeable and helpful. The only problem was delivery as this was only available on a Monday and no time could be specified, so we had to wait a few weeks for a convenient date. Very pleased with the bed now that it’s arrived.”

(Floorstore, Wakefield) - Posted 5 years ago

“My first impression of Floorstore was that is was a national chain, it's impressive large store in Wakefield with a huge range of products seemed to indicate it was. To my surprise they are in independent family run business able to offer flexible and workable quotes. We wanted a specific mid range carpet and they were happy to quote within our budget, we weren't upsold. Fitting was good and as planned. Very happy with the carpet and will be back next year for our stairs and landing”

(Floorstore, Wakefield) - Posted 5 years ago

“We were recommended to the store by our son. The service was good, and only issue was their calculator for number of packs was much too tight and we had to order another pack of flooring to finish off the job, despite having provided very accurate measurements.”

(Floorstore, Wakefield) - Posted 5 years ago

“great service throughout from sales staff to installer”

(Floorstore, Wakefield) - Posted 5 years ago

“Great service and easy to buy and pick up”

(Floorstore, Wakefield) - Posted 5 years ago

“Salesman very helpful with samples and advice. Fitters did a good job”

(Floorstore, Trade) - Posted 5 years ago

“Competitive price and all flooring was placed in back of our car by staff , ready when they said it would be , if only all customer service was like this everywhere else many thanks , floor looks fantastic”

(Floorstore, Trade) - Posted 5 years ago

“Good price and delivery spot on”

(Floorstore, Trade) - Posted 5 years ago

“Very helpful and met our urgent needs ......even when not quite open. We will be back for our next purchase. Thank you”

(Floorstore, Leeds) - Posted 5 years ago

“Brilliant”

(Floorstore, Wakefield) - Posted 5 years ago

“The staff were courteous and helpful. Giving advice where needed. Nothing was a problem. H xx”

(Floorstore, Leeds) - Posted 5 years ago

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Floorstore is rated 4.8 based on 225 reviews