flooringsuperstore.com Reviews

1.0 Rating 4 Reviews
0 %
of reviewers recommend flooringsuperstore.com

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Anonymous
Anonymous  // 01/01/2019
Avoid the Doncaster branch! Purchased £1700 worth of flooring in store. A full day passed and I didn't receive any confirmation of the transaction. I sent an email requesting an invoice and a day later i got a reply stating my request has been completed....... Not the case..... I called CS and after an hour of being on hold I was informed my order isn't on the system! I asked for a refund after getting in touch with the store directly and I was told it would be processed same day, it's now 3 days later and still don't have a refund. I've contacted them daily and they keep telling me they're going to process it.... Obviously not the case. I will be going into the Doncaster branch tomorrow to sort it face to face.... Absolute joke of a company
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Posted 2 years ago
Very thin carpets for wat you pay do not look anything like pics on line please donot buy
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Posted 3 years ago
Carpet very very thin .it was £6. 57 per meter so I thought it would be ok for bedroom. But it's not please donot buy as carpets not like the pic on line
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Posted 3 years ago
Ordered vinyl for bathroom but on inspection by our builder it was ripped and scratched in middle when he undid it ready to fit. He remarked that there were bits of tape on it, too, and bent edges - all leading him to believe it was the end of a roll. Not fit for purpose and not good quality even if it had been undamaged. Courteous replies from sales department but they then requested to collect it so I stayed in all day on agreed collection. Nobody turned up but then courier reported they'd called at 17.43pm. They had not. Total waste of my time off! However again courteous salespeople have now offered full refund including delivery as requested. Not impressed overall as we've paid for builder's time and I've lost a day's pay. Now we've got to take vinyl to local recycling centre to dispose of it. I won't order flooring from this company ever again.
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Posted 5 years ago
flooringsuperstore.com is rated 1.0 based on 4 reviews