Florida Masters Reviews

4.33 Rating 176 Reviews
84 %
of reviewers recommend Florida Masters
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Florida Masters Reviews

About Florida Masters:

Florida Masters are dedicated Florida specialists, acting as a retail agent of Major Travel. We have over 20 years of experience in selling Florida holidays, having established a superior reputation for providing great holidays at great prices, with great customer service.

Visit Website


0203 551 4051




Unit 14 Spice Court, Ivory Square, Plantation Wharf, Battersea Park

Write Your review

Tell us how Florida Masters made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
Florida Masters Thank you so much for our amazing holiday! You truly are the best travel company out there and I will definitely be booking with you again! From the day we booked you have been very supportive and made sure our needs were met, we couldn’t have asked for anything more!! Thank you!
Posted 2 years ago
I have visited Florida on a good few occasions and have in the past dealt with various tour operators and travel agents.I am very glad that I got to communicate with Lilly Jones at Florida Masters. She has dealt with my family vacation with great efficiency and very professionally. All questions that I had were answered extremely well and I felt at ease to complete my booking. Lilly Jones is an extremely polite and helpful person, a credit to her employers and I will be recommending her and Florida Masters to family and friends. Thank you.
Posted 2 years ago
Booked our holiday with Elizabeth, she was extremely helpful and got us a great price which multi destination! Easy to book and accommodating with ways to pay and deposit, now just waiting for our holiday.
Posted 2 years ago
Well I had a few hiccups at first . But thanks to lily jones she turned it around and we have had an amazing holiday with a good price . Thank you
Posted 2 years ago
Keen price but great service. Everything as promised. Great service from Alasdair and joshua. Great villa, car sorted great holiday thank you. Use them!!
Posted 2 years ago
Had a great time in Orlando, family of 4 no stress or drama with flights or villa. Highly recommend Florida masters and we will be using them again. Many thanks Mr Kilty
Posted 2 years ago
Excellent service and competitive prices
Posted 2 years ago
Nice villa holiday
Posted 2 years ago
They responded to me within minutes, booked within minutes, answered every question without making me feel dumb, and even responded to a change request getting me the best deal. Great firm ! Will use again
Posted 2 years ago
Used Florida masters for a villa holiday to Orlando last month. Everything was as described when booking with good access to parks and malls. Car hire was easy and would recommend using their providers. The villa had a few issues on arrival (lights not working etc) which was rectified after contacting Florida Masters. Would recommend using them
Posted 2 years ago
Fantastic company!! Was guided the whole way through the process and kept up to date at all times!! Stayed in a beautiful villa was great for me and the kids!
Posted 2 years ago
Returned from the florida keys this week with my partner and two children. Florida Masters, and specifically their agent Lilly Jones, we're fantastic. From helping to identify a wonderful resort to personalising all the travel arrangements to meet our specific needs, Florida Masters and Lilly delivered on everything promised and we will definitely recommend them if you are considering a holiday in florida. And their prices were very competitive too, much lower than the traditional high street type agents. Thank you Florida Masters.
Posted 2 years ago
Just got back from my holiday in Orlando. My family had the most amazing time, we are already thinking about our next visit. Thank you so much to Lilly Jones who made the planning of the holiday so easy and simply. I gave Lilly a list of things we wanted from the holiday and everything was delivered. Our Villa was amazing, great location, good flights, easy car hire. Thank you so much Lilly.
Posted 2 years ago
We had a fantastic holiday in Orlando Florida.Thanks to Lilly jones.We were in Florida may 2018 With the help of Lilly .Florida Masters .I will be booking my 2019 holiday ASAP.I have already spoken to Lilly about booking our Florida 2019 adventure.Thanks again to Lilly jones. From Garry and the Birch family.
Posted 2 years ago
I've used Florida Masters twice now and I can't fault the service they have provided. The packages are comprehensive and the communication is superb. Nothing seems too much trouble, even when I ask for prices for various different combinations to see what is going to work best. I really like the fact I can book flights much farther ahead than you can if you go directly to the airlines and I love that I can pay just a deposit to secure it, then pay the balance over time. Thank you Lilly for your hard work on our bookings, especially helping sort out the complexities I created this year!
Posted 2 years ago
We booked our Disney Holiday over a year in advance with florida Masters and traveled in may 2018, from day one they were very helpful and were the cheapest around by far, a couple of bad reviews made me a little nervous but i really shouldn't have taken any notice. Lilly was a fantastic help with all of our queries and always responded straight away. We have been travelling to Florida since 1992 and this was by far the best organised package we've had. The Villa was amazing and everything went without a hitch. we will definitely be booking with Florida Masters again
Posted 2 years ago
Had such great help from Josh Boer , and Warren ,to arrange a Birthday / Christmas present holiday for my 15 year old son and myself in Miami . Josh went to great lengths to sort out any last minute problems before the trip and we had a brilliant time - thank you Josh !
Posted 2 years ago
Florida Masters arranged our flights and accommodation for our trip to Orlando and New York. We completed our booking with Lilly who found us a couple of different options. The apartment Lilly found in Orlando she said was in the perfect location to travel to all the main attractions in Orlando. When we were travelling to different destinations in the Orlando area, we found that she could not be more right. It was directly in the centre of Disney and Universal parks and was right next to the I4 giving access to other areas you visit other there such as Busch Gardens. The Hotel in New York also couldn't have been better placed out of the noise but right at the centre of times square. We also found Lilly monitored our booking right up until us setting off, a couple of weeks prior, Lilly contacted us to tell us she could upgrade our flight for a couple of hundred pounds in total for all 4 of us so we flew directly to Orlando with Virgin rather than via New York as well as flying with a better Airline. We didn't expect this as usually once you have handed over the money for the holiday you are forgot about but not with Lilly. The original cost for these better flights was over £1000 but due to some cancellations the flights became available at the much lower cost and Lilly contacted us immediately before the flights were resold. Lilly also provided advice on a number of things such as getting the Visa Waiver. We would recommend Florida Masters and Lilly without reservation, any of our family or friends who ask about it all have Lilly's contact number.
Posted 2 years ago
I have found florida masters a very good company to book your holiday with.The adivice given by lily was spot on and she was always very helpfull,you are told to call back anytime with any question you may have nothing is too much trouble.(if lily is not on shift all the other staff are more than helpfull or they take a message and get lily to call you back, and she does !!)they were unbeatable on price for our florida holiday last year and have re booked for next year,I would recomend florida masters to anyone
Posted 2 years ago
I made an enquiry for a Florida holiday for a family of five, hopeful but not really expecting to be able to afford the quote that would be given. Lilly managed to put together a package that was even more competitive than the quotes we had for the Costas, so of course we took it. Every aspect of the holiday package worked out fantastic, we could not have been happier. The price was outstanding and customer service given from Lilly was even better. ⭐️⭐️⭐️⭐️⭐️ I have told just about everyone I Know about Florida Masters and the quality of service. My family and probably many people I have told about our great deal this year, will be contacting Florida Masters as the number one option for a Florida holiday in the future.
Posted 2 years ago
Florida Masters is rated 4.33 based on 176 reviews