FloryDay Reviews

3.2 Rating 652 Reviews
B-
Happiness Grade

FloryDay have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A-

Price - Excellent

84.62%
Industry Average
Everything I have bought from FloryDay has been of very good quality at great prices. Items arrive quickly and in perfect condition. They offer a huge range of styles and designs and they are just that wee bit different from high street stores.
- Katharinecu****
Great quality for the prices. Very pleased. Very timely on delivering. Thank you. Will order again soon.
- Hoola****
Love FloryDay and their products my favorite place, especially when there is a sale as I find it a bit pricey for me.
- Timon****
A-

Delivery - Fast

82.19%
Industry Average
Delivery was fast, I love what I ordered! It's perfect!
- Cance****
I have purchased several items of clothing from FloryDay and they have all been lovely clothes. Well made and different to clothes elsewhere on the market. I love FloryDay and despite the delay in delivery, due to the world crisis at present, I will continue to give them my custom.
- Gillian.frost****
Excellent response to order - well packaged and rapid delivery of high quality garment- will definitely shop with FloryDay again.
- Nina ****
E

Returns Process - Difficult

40.00%
Industry Average
It’s a great way to shop, but when I needed to return items it was too difficult & the process was drawn out, not pleasant when the customer feels like it’s her fault the clothes didn’t fit (sleeves to small). Process to complicated. Returns were Very unpleasant so I will not be using this service again.
- Janis Mi****
Forget returns....you buy it period. My final order from FloryDay arrived yesterday. The quality of the fabric was unwearable. The sizes were erratic and the quality of the dresses was nothing like the web photos. All things considered each item was overpriced. The best part of the delivery was the packaging. So sad bc early on I received several items which I enjoyed.
- Anony****
Slow delivery, poor quality and no returns slip. Will not use again
- Fiona Ha****
E

Refunds - Difficult

42.99%
Industry Average
I placed an order 3 months ago. I understand because of the virus etc I received two items which are very nice there was one item left. I chased this and eventually I suggested if u could no send it refund my money. This was a week ago. I hope my refund its been dealt with and I will place an order again to see how long it will take to deliver.
- Lizakouso****
I’ve been waiting for 3 of my refunds for the longest time ever. I wonder if I’ll ever get my money back
- Thoriso.rem****
A refund of $87 AUD confirmed for Order 028508433326 in October has never been credited to my card. This despite advice of this. Never again would I deal with FloryDay and would never recommend you.
- Adrienne G****
84.55%
Industry Average
ORDER WAS SHIPPED IN A TIMELY MANNER. ITEMS ARE CHIC, FASHIONABLE AND UNIQUE STYLE. EXCELLENT CUSTOMER SERVICE. THANK YOU.
- V.wa****
Nice dresses, great quality, fast and efficient service. Great design and style. Great colors and fabric. Wpould certainly order again.
- Beverley Siber****
Excellent customer service and all garment's true to size stated
- Anony****