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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Susan Hyde
Verified Buyer
“Brilliant arrived on time beautiful flowers great condition”
Helpful Report
Posted 5 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Anne Rock
Verified Buyer
“I can only say that the recipient was delighted”
Helpful Report
Posted 5 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Jeanette Hamilton
Verified Buyer
“Sent as a present. Well received.”
Helpful Report
Posted 5 years ago
Dear Jeanette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jan Wise
Verified Buyer
“The flowers were sent as a gift to a friend. She was absolutely delighted and said what excellent quality they were and how well packaged.”
Helpful Report
Posted 5 years ago
Dear Jan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Carol Willis
Verified Buyer
“Recipient over the moon with the flowers and chocolates received”
Helpful Report
Posted 5 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr James Connor
Verified Buyer
“Hi,I ordered flowers from flowers by post ,unfortunately I received the wrong ones. I contacted them by phone . They apologised, and just asked me to send a picture of the flowers that I received. I received the correct flowers the following day, which as it turned out our anniversary. I found them very helpful .I did not think that I would have received the correct flowers so fast. Good job .”
Flowers by Post UK Limited 5 star review on 9th February 2021
Helpful Report
Posted 5 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please accept our apologies for the wrong flowers being delivered and we are pleased to hear the replacement bouquet reached you for your anniversary. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Ian Henderson
Verified Buyer
“Beautiful bunch of flowers Efficient delivery Will be a return customer”
Helpful Report
Posted 5 years ago
Dear Ian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Rita Morgan
Verified Buyer
“Flowers arrived before time. Looked from friends photo a good splash of colour.”
Helpful Report
Posted 5 years ago
Dear Rita, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Geoff Wickenden
Verified Buyer
“We purchased two bunches of Tulips (one for each of our daughters, to tell them they were 'doing a good job' during lockdown.). Requested delivery 5 days hence and GUESS WHAT! they were both delivered ON TIME and in fine fettle. Here we are one week later and the girls tell me they are still going strong. Very pleased, will definately be ordering again.”
Helpful Report
Posted 5 years ago
Dear Geoff, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Sally Nicholson
Verified Buyer
“Very disappointed with them ,hardly any flower buds on freesias,the range of colours was poor. The flowers were for my 98 year old Mum so I replaced them with a far superior bouquet from Marks and better value for money too . The Birthday card was rubbish it was a cheap printout covered in adverts for your company,all in all a complete let down.”
Helpful Report
Posted 5 years ago
Dear Sally, Please accept our sincere thanks for posting a review following your recent purchase and please do accept our apologies for the disappointment in the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Pamela Ebden
Verified Buyer
“An order made on Wednesday didn't arrive until Monday. Perhaps as/if the limitations of the service are known (due to Covid), then the delivery should not be offered as next day (or 2 to 3 days), nor should there be a suggestion of it. The flowers are expensive enough without having to pay expensive postage to secure avoiding a weekend. 2-3 days should have arrived by Saturday. The post service took 6 days from ordering. Had I known, I would have ordered them on a Monday. I am sorry to write a review with only 2 stars, but in this case, it is merited.”
Helpful Report
Posted 5 years ago
Dear Pamela, Please accept our sincere thanks for posting a review following your recent purchase and please do accept our apologies for the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Alison Ireland
Verified Buyer
“Brilliant surprise to brighten up My Mom's day. Arrived on time, flowers beautiful and chocolates were very nice too.”
Helpful Report
Posted 5 years ago
Dear Alison, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Ann Burdon
Verified Buyer
“I ordered a delivery of Freesias for a friend’s birthday and I’m pleased to say she was delighted with them. They arrived on the day selected and were in bud but now are a delightful display.”
Helpful Report
Posted 5 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Gwenyth Paterson
Verified Buyer
“Thank you so much for your wonderful service, in such trying times at the moment. I ordered Fresia to be sent to a friend for her Birthday. She lives in Perth. They arrived very promptly and carefully packed. She was delighted, as was I. I will certainly use you again. A Happy customer in Edinburgh.”
Helpful Report
Posted 5 years ago
Dear Gwenyth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Pauline Justice
Verified Buyer
“The flowers were fresh and beautiful and arrived on exactly the day I asked for. A company that can be relied on, never disappoints.”
Helpful Report
Posted 5 years ago
Dear Pauline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Roger Gibbs
Verified Buyer
“As always, extremely high quality and very efficient Company. Mr R GIbbs, Portsmouth, Hants.”
Helpful Report
Posted 5 years ago
Dear Roger, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Robin Saunders
Verified Buyer
“All as promised on Time besutiful”
Helpful Report
Posted 5 years ago
Dear Robin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Roger Green
Verified Buyer
“Arrived on day promised. Very good quality”
Helpful Report
Posted 5 years ago
Dear Roger, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jenifer York
Verified Buyer
“The tulips were delivered on time and my sister was thrilled with them. The flowers and chocolates made a lovely birthday present”
Helpful Report
Posted 5 years ago
Dear Jenifer, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Marian Evans
Verified Buyer
“Easy website, excellent service”
Helpful Report
Posted 5 years ago
Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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