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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Maureen Errington
Verified Buyer
“The carnations are my favourite flowers I always send because they last longest & always have & keep their vibrant colours, never disappointed”
Helpful Report
Posted 5 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Barbara Price
Verified Buyer
“Arrived earlier than expected, fresh and beautiful.”
Helpful Report
Posted 5 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Christine Agnew
Verified Buyer
“Disappointed did not arrive on time but flowers for my friends birthday were very nice”
Helpful Report
Posted 5 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused by the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Patricia Richards
Verified Buyer
“I sent flowers to a dear friend of mine who is terminally ill. They did arrive one day late but I am sure that was because of heavy snow. She is thrilled with them. I haven’t seen them as she is miles away from me.”
Helpful Report
Posted 5 years ago
Dear Patricia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr G Warner
Verified Buyer
“£18.49 Bargain rainbow carnations- 14 in total. As a regular customer was, on this occasion, a little disappointed with what was received. Not quite up to usual quantity/quality was expected....but then it was stated as ‘bargain’. Not sure!!”
Helpful Report
Posted 5 years ago
Dear Mr Warner, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Geoff Hanson
Verified Buyer
“Ordered scented freesias all arrived as requested and beautiful flowers. Unfortunately no scent hence only 3 stars.”
Helpful Report
Posted 5 years ago
Dear Geoff, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the lack of scent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Stephen Marsh
Verified Buyer
“Excellent as always”
Helpful Report
Posted 5 years ago
Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Ken Holland
Verified Buyer
“The flowers (freesias) were beautiful, and the fragrance from them has improved every day. They were a present for my wife's birthday. Sadly, they arrived a day late, which was a shame considering I chose Flowers by Post because I could select an exact day for delivery, as a surprise. I don't think I'll use Flowers by Post again because of that.”
Helpful Report
Posted 5 years ago
Dear Ken, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the delayed delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Jo Williams
Verified Buyer
“Beautiful flowers and arrived on the day requested. Thank you. They were for my elderly aunt's 88th birthday, she is partially sighted so the freesias were greatly appreciated - beautifully scented.”
Helpful Report
Posted 5 years ago
Dear Jo, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Elisa Williams
Verified Buyer
“Easy to order and my friend was thrilled to receive them”
Helpful Report
Posted 5 years ago
Dear Elisa, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Christine Berry
Verified Buyer
“The flowers were a birthday gift, arrived on the correct date and were much appreciated.”
Helpful Report
Posted 5 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs JOYCE CHESNEY
Verified Buyer
“This is the first time I have used Flowers by Post and will most certainly order again. The recipient was delighted with the tulips and I found ordering much easier than other sites.”
Helpful Report
Posted 5 years ago
Dear Joyce, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr V Macey
Verified Buyer
“Always satisfied with the service received over many years”
Helpful Report
Posted 5 years ago
Dear Mr Macey, Please accept our sincere thanks for posting a review following your recent purchase. As discussed over the phone I can confirm we have had no correspondence from yourself regarding the above issue. Once we receive email correspondence we will be able to look into resolve the matter. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Joy Gradwell
Verified Buyer
“Excellent service and lovely plants.”
Helpful Report
Posted 5 years ago
Dear Joy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Penny Caldwell
Verified Buyer
“Arrived prompt and on time”
Helpful Report
Posted 5 years ago
Dear Penny, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Peter Johnson
Verified Buyer
“Next day delivery. Beautiful bouquet. Recipient delighted.”
Helpful Report
Posted 5 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Christine Williams
Verified Buyer
“As I sent these to a friend, I can only tell you what she emailed "Thank you for the gorgeous flowers. They are beautiful - several pale colours. It was such a lovely surprise."”
Helpful Report
Posted 5 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Grace Welsh
Verified Buyer
“hi i sent them to my friends they both were very pleased with the flowers”
Helpful Report
Posted 5 years ago
Dear Grace, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Angela Leach
Verified Buyer
“My friend was delighted with the quality of her flowers and they arrived on the right day.”
Helpful Report
Posted 5 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Barbara McLeod
Verified Buyer
“Can’t comment on the flowers as they never arrived. This had nothing to do with Flowers by Post, just the weather and the post office. Customer services have been amazing in sorting out a replacement bouquet to be sent out. Highly recommend them for their excellent customer service.”
Helpful Report
Posted 5 years ago
Dear Barbara Please accept our sincere thanks for posting such a positive review following your recent purchase and please accept our apologies for the flowers not arriving. We hope the replacement flowers arrive promptly. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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