FoodServiceDirect Reviews

2.60 Rating 5 Reviews
40 %
of reviewers recommend FoodServiceDirect

Write Your review

Tell us how FoodServiceDirect made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
I had an order come completely thawed out. I complained. I got a prompt response where they took responsibility for not putting enough dry ice and quickly shipped out a replacement. It came very frozen. Mistakes happen, but this company handled it perfectly. I will continue to be a customer.
Helpful Report
Posted 2 months ago
I ordered quesadilla rolls and they came completely thawed...not even cold at all.
Helpful Report
Posted 3 months ago
Order Number 000068421 Just awful! Of 16 separate products ordered, all in case quantities, 3 (so far) are not available at all, thous STILL advertised on their site as if they are, 1 incompetently packed and destroyed in shipment (UPS shares blame), 7 received in good condition (all separate shipments on different days), 1 delayed for 3 weeks (at least ... still hasn't shipped), and 4 I have no *bleeping* idea. No shipment, no news, 2.5 weeks after ordering. NEVER AGAIN!!! NEVER, NEVER, NEVER EVER!!!
Helpful Report
Posted 6 months ago
Company has really improved beyond expectation! Customer service is great and is always there to assist! Don't hesitate to order, you wont be disappointed!
Helpful Report
Posted 9 months ago
They confirmed my order then gave me a delivery date The food I ordered was for a party On the date given nothing arrived.... Next day still nothing....Party ruined. I emailed them twice and have not received an apology or reason for the cancelled order A refund is on its way from Amazon. Would never use this Co again.
Helpful Report
Posted 1 year ago
FoodServiceDirect is rated 2.60 based on 5 reviews