“Very disappointed with company and product. Took 2.5 months from ordering to arrival. There was a tracking number, but for 2 months, it stayed the same, giving no indication of progress. Finally arrived and opened the package to find a tiny top, about half the size of the pictures on their website. Do not recommend.”
“It looks like a lot of people liked the product, so I may be an exception. It was a lot smaller than I expected and it was way harder to use than I thought.
I can't blame any of that on the company, but when I told them I was unhappy and wanted to send them back, all hell broke loose. They resisted mightily, explained this and that and tried to decline the return.
THAT made me made so I raised fuss in a few places (can't remember where) and they then said they would take care of me if I took down the reviews.
Putting it all together, I think the ethics and customer service here are way, way short.”