FreightCenter Reviews

Name: FreightCenter
Address: 34125 US 19 North, Suite 300, Palm Harbor
Rating: 4.28

4.3 Rating 130 Reviews

82 %

of reviewers recommend FreightCenter

Company Reviews

Metrics

Info

4.3

Based on 130 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About FreightCenter:

The FreightCenter Difference
Our promise:
Every shipment has a destination, from highway to customer. We are committed to helping your business thrive by successfully getting your goods into the hands of your customers safely, reliably and affordably.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THIS FREIGHT COMPANY HAS THE WORST IN CUSTOMER SERVICE, ASWELL AS PICK UPS, MUST BE TOO CHEAP TO HIRE DRIVERS. EVERYTIMEI SET UP A TIME FOR THEM TO PICK UP IT GET PUSHED BACK TO THE NEXT DAY WITH NO NOTCE”

Helpful Report

Posted 3 years ago

Hello, Thank you for leaving your feedback about your experience with us. We always strive to bring the best shipping experience for our customers, and we are sorry for the unfortunate headache you've had to endure. We'd like to learn more about you and ultimately make things right for you. Please give us any information you have about yourself or your shipment and we'd be more than happy to look into things for you. Also, our customer service representatives are ready to service you. Give us a call at (800) 716-7608. We look forward to working with you soon! Thank you, The FreightCenter Team

Posted 3 years ago

“Freightcenter does a poor job of backing customers see BBB complaints when a dispute arises with a carrier over shipping cost adjustments.”

Helpful Report

Posted 5 years ago

FreightCenter is rated 4.3 based on 130 reviews