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French Market Lanterns Reviews

4.5 Rating 337 Reviews

86 %

of reviewers recommend French Market Lanterns

Company Reviews

Product Reviews

4.5

Based on 337 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 26th March 2024

French Market Lanterns 5 star review on 24th March 2024

French Market Lanterns 5 star review on 6th January 2024

French Market Lanterns 5 star review on 16th July 2023

French Market Lanterns 5 star review on 9th May 2023

French Market Lanterns 5 star review on 16th March 2023

French Market Lanterns 5 star review on 9th December 2022

28

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered 3 copper gas lanterns for our new build. The shipping was fast and the lanterns are beautiful! I have already recommended French Market to my friend who is changing out her lights and her daughter who is building a new home!”

“Ordered a Georgetown hanging lantern in copper and shipping was very quick. It unfortunately arrived damaged and the company worked quickly to have the damaged one returned at their expense and a new one sent. Had the replacement in less than a week. The lantern looks like really nice quality and can’t wait to get it installed. Even better is how well the company handled the replacement. Will be ordering more lights from them very soon.”

“Randa is lovely to work with- I just ordered additional lights for a client and she’s been very helpful. I’m looking forward to seeing the lights installed!”

“Selections was excellent, purchase was easy, and customer service was a cut above. And, we received our purchase within two days!!”

“Very helpful rep Very fast shipping”

“The coppersmith brand lanterns I purchased fit the design where they are installed perfectly Ordering and delivery cannot be faulted BUT. For the premium price point paid I should not have had to finish the incompletely installed glass nor should I have received a product of CHINA. All of the inferences from Coppersmith were of an American made product. Very disappointed to say the least”

“When I called to place the order for my lanterns (7) the customer service person was helpful and pleasant. I tried to call back multiple times to get installation questions answered for my builder and no one answered the phone. I went to voicemail and no one ever called me back.”

“Customer service!”

“The lights worked and looked great!”

French Market Lanterns 5 star review on 16th July 2023

“My house, built in 1897, needed oversized outdoor lighting and FML products fit the bill. Thank you.”

“I ordered a lantern in the wrong size. Rania in customer service was so responsive and helpful. With her help I was able to exchange the light for the proper size without any issues. Thank you!”

“Great customer service from Randa Addam!”

“The elegance, the flickering light, and the detailed workmanship, sets my house apart with their lanterns!”

Do you have any pictures of your lanterns installed? I'm sure other customers would love to see them..

“So helpful in getting what I needed! Product is beautiful!”

Thank you for the feedback! Glad you like your lanterns :)

“Good experience. Lanterns were delivered as promised and they are just what we wanted.”

French Market Lanterns 5 star review on 9th May 2023

“Our customer was so pleased with the latern found on your site. Installation was easy and we appreciated the quality of product~”

Thank you very much for your 5 star rating of our French Market Lanterns. We are extremely grateful for your positive feedback, and we are so glad that our customer was pleased with the lantern! We appreciate that installation was easy for you as well, and we are delighted that you were happy with the quality of the product. Thank you once again!

“I can give you one start because Brianna was helpful in customer, however the rest of the experience was terrible. I purchased 1000$ worth of gas lamps off your website. The photo that represented what I was buying was wrong the item I received looked nothing like the photo. Also noticed once I mention to Brianna the picture on the website was changed. I was only offered the same lamp in exchange. Poor representation of products and unfortunately you could not correct. Would not shop here again or recommend”

“My French Market Lanterns are absolutely gorgeous!! Cannot wait to hang them on my front portico. Dramatic finishing touch!”

“My order came quicker than expected and all fixtures were intact. We love how they look!”

“Absolutely beautiful!!! We adore our new lantern. Shipping time was quick and the company made sure to update us along the way.”

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French Market Lanterns is rated 4.5 based on 337 reviews