FR Jones and Son Reviews

3.0 Rating 12 Reviews
50 %
of reviewers recommend FR Jones and Son

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Anonymous
Anonymous  // 01/01/2019
2nd time I’ve bought items, saying it’s in stock, & it will be with you within 2 days.. after a week , No show,,,!! They don’t have the stock, But take your money.. Because there waiting for stock…. 1 months waiting time…. Complete waist of time…. Go elsewhere… Terrible acts..
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Posted 1 year ago
Terrible customer service. Advisors hung up on me mid sentence when requesting information then took a hostile tone when I called back. Then outright lied to me. Goods took over a month to arrive, when they did turn up in three separate packages a week apart. Mower was supposed to come with complementary oil it didn't. Wouldn't recommend to my worst enemy.
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Posted 2 years ago
DONT BUY FROM THIS COMPANY waited weeks for my purchase when I phoned them they were rude and abrupt they have a major stock supply issue and when or (if) your purchase does arrive it's poorly packaged
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Posted 1 year ago
This company does not care about customers. They will sell things they don't even have and you'll be the one left in the dark. They did not answer the phone after ringing for 20mins at 3pm on a Wednesday.. if you want to actually receive your orders in good time, go elsewhere.. fr jones has really messed me about with my last purchase
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Posted 10 months ago
I phoned to place an order and was made to feel like I was a pain for ordering over the phone, ROB Who I was being spoke down to by ... and being really difficult said Look are you placing an order or what!!! I said from the start I would like to place an order, he said POST CODE!! BUSINESS NAME!! He was that abrupt i told him to forget order and a review will follow. His job should be the business prevention officer because that's what he is
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Posted 2 years ago
FR Jones and Son is rated 3.0 based on 12 reviews