“The flowers that were sent is definitely not a premium bouquet. Way too much greenery in it needed more flowers. Not happy at all for the price I paid. I want at least 50% of what I paid back!”
“I want to leave a positive review for "FYF", I ordered a small bouquet of flowers for a birthday, and recieved a very nice put together arrangement with balloon. I did have to communicate with customer service, and they were immediately prompt with support. I appreciated that ! I would recommend this site. 👍”
“My order was for a special friend that has lost her sister. Sent her favorite colors for a reason. What I ordered and what she received looked nothing alike. Very disappointed!”
“Poor presentation, the flowers look nothing like in the pictures. The arrangement is ugly in person, you can barely see a couple of roses and 4 flowers the rest of it is just leaves that are in bad shape. Complete waste of money. DO NOT ORDER FROM THIS WEBSITE”
“Ordered a standing spray for my uncles funeral and was guaranteed delivery the day before the service to ensure they arrived. The day of the service and no delivery. Received an email 19 minutes before the service began stating that there was a substitution but when I called they couldn't tell me what they were substituting the order with and by this time the funeral service had already begun.
They informed me that they were going to deliver the flowers to my uncles address to which I informed them that "he's dead, his address is the casket at the church they were supposed to have delivered to yesterday".
I demanded a full refund which they agreed to and offered me a "free" bouquet for my next order. At this point I lost my s**t and let them know that they could take the flowers I ordered and their free bouquet and shove them right up their @ss because I don't want anything from this horrible company.
Best advice...there are 3 absolute times we order flowers besides Valentines day and they tend to be graduations, weddings, and funerals; this company sucks so bad that they can't get one of the 3 times right. When ordering flowers for one of these occasions, deal directly with a local florist and not some hack third party company.
Photo attached is what was ordered for my uncle but it never got delivered. 😭”
“I was VERY disappointed with the arrangement that was delivered!! It looked nothing like the picture & it was the premium which was the most expensive & fullest!
I contacted customer service & all they could do was give me a 20% refund. I will never order from them again!@”
“I am absolutely appalled…. I paid extra for premium arrangement and you can see in the pictures what was delivered.
Not to mention the message….
They wrote on the card “I hope you have happy memories”…. And the actual message was supposed to be:” I hope your happy memories will help you through this difficult time“.”
“Service was fast. Definitely not expecting the $15.99 charge. Paid for premium got more of a reg/deluxe bouquet which is not what I paid for. The flowers were beautiful just again less than what I paid for.”
“Ordered an arrangement for a funeral service. Paid approximately $79.00 for the delivery and arrangement. The pictures show what I ordered and what I actually received. Very disappointed and they would only give a 20% refund. I literally received half an arrangement. Definitely wouldn't consider using them again.”
“Very disappointed. Flowers did not look anything like the picture. I ordered Cotton Candy flower arrangement, one was Deluxe and second was premium. They were not worth it. I contacted them via phone, no help but in the chat i was successful at getting a refund.”
“Delivery was Nothing like I ordered. Pot was supposed to be a large white decorative container but instead it was a $4 clay pot. And the succulents were horrible. I have a picture of what I ordered and what I received! Unfortunately it will only load what I ordered and not the pic of what I received.”
“False advertisement
What you see on the website picture is not what you get.
I attached a picture of the website model ($49.99 without delivery fee)versus what was received.
After emailing them i was refunded $ 8.50 for my disappointment.”
“I am SO disappointed with my order. I ordered flowers for my friend for her birthday. The flowers that were delivered look NOTHING like what I ordered. The flowers were sparse, not bloomed and different colors than what was pictured. The flowers were supposed to be purple and pinks and they sent red and white. It was all awful. I wish I could post pictures. It was my first time ordering from here and won’t be again.”
“Don’t use this company, supposed to deliver flowers to my dear friend’s wake. I’m beyond mad and so sad that they this to a funeral service. This is unacceptable and unforgivable please don’t buy a single thing from this company.”
“I am so disappointed in this company. I will never use them again. What happened to the beautiful easter vase, bow?, card, how about greenery. False advertizing!!! Not what I wanted for my 97 year old mother for Easter.”
“DO NOT ORDER FROM THIS COMPANY!!! They lie and only apologize for not delivering flowers when scheduleda do aid for and the flowers finally delivered are not even the flowers I ordered. I called and ordered flowers with 2 balloons online for my only daughters first child (a girl) to be delivered at the hospital the day after her birth. I paid the fees etc for next day service, with no next day delivery done. I called the main number that next evening (after delivery hours) on Saturday night around 8:30 pm asking them where and why my order was not delivered yet? The status of my order never changed neither. I asked them why not? They apologized and said it would be there the next morning (on Sunday) before noon. The flowers never came, I called a 3rd time and told them they better be delivered before the end of the day (5 pm) or I would CANCEL my order, plus my daughter would be discharged on Monday, and to tell them how very disappointed I was with their company! The delivery was not made that Sunday either, so I cancelled my order, and told them I wanted my full refund. The next day, on Monday, right as my daughter was being discharged to go home with her daughter, the flowers arrived at the hospital , not even close to the bouquet I ordered, and only 1 balloon. I was so upset and kind of embarrassed, to my daughter, I called the company again and demanded the full refund, which they did do, finally, so please DO NOT ORDER FROM THIS FLOWER STORe because you will regret it!!”
“The flowers looked nothing like what I ordered and they did not deliver the complete order(I ordered something else in addition to the flowers). It was so disappointing, especially the reasoning behind the order today. Today was a year anniversary of this individuals mother passing. We really wanted to show love and appreciation on this day, but instead subpar service was given. Just disappointing. They gave 27.14 back, but it really was a check the box and keep going. Just was very unfortunate no care shown towards the customer or the recipient of the flowers:-(.”
“I usually read reviews before I place an order. Unfortunately I did not do that this time and I’m totally regretting it. I don’t know what this company even is because I placed an order online from them but the flowers that were received were from “Buds and Blooms” so I guess they just farm it out to other companies which I could’ve done that myself and save the middleman. The flowers were horrible looked nothing like what was pictured. I ordered the medium size exactly what I’m going to show in the picture that I’m posting I will never order from them again and would not recommend them. I did send them an email explaining to them the issue and received a generic automated message back. They did refund me $12.84 out of an almost $60 total order, not sure how they came up with that amount, as it was not a personal response that seemed specific to me or my situation. I gave one star simply because they did deliver some flowers, and responded quickly to my complaint, but that’s all that was good about it”
“Horrible experience. The first send did not arrive next day for funeral and the vase was Broken and flowers wilted. Called Friday and was told a new shipment would be shipped monday and arrive tuesday. It's Wednesday and delivery time is this evening. 3 days no water. They said 100 percent guarantee satisfaction but refuse to refund the money. Was offered 20 percent off. According to UPS tracking it was ground and not next day as paid for.
Unacceptable. DO NOT USE THIS COMPANY.”
“I ordered flowers for my mom's birthday and somehow somebody changed my order and something totally different than what I had ordered was delivered not happy whatsoever I don't suggest using them. The one with the white vase was what I ordered the clear vase was what was delivered”
“Not what I paid for. They emailed me back promptly and offered me 10 percent back.
Bouquet was much smaller and thinner than advertised. I should have looked at reviews first. I posted photos of what was advertised and what was delivered.”
“Horrible. These people literally put a bouquet in a vase like they are from Walmart. Picture below. When I complained they offer 20% refund!! I didn’t it want a refund I want the flowers. They agree to redo a set and then sent a email telling me the location was not available. But they delivered yesterday to the same location”
“Everything went wrong! Where do I start?
I had some flowers, small box of chocolates, and a birthday balloon delivered for my aunts birthday. I am EXTREMELY disappointed whit the product that was delivered. I ordered a Happy Birthday balloon and a greenish happy face balloon was sent. I ordered a small box of chocolates, and they delivered not one, but two happy Valentine’s Day boxes of chocolate (almost two months after Valentine’s Day). I ordered the deluxe flowers, the largest arrangement for the flowers for the arrangement I chose and the ones delivered were absolutely pathetic! It was such an EMBARRASSMENT.
I sent in photos of what was ordered as well as what what delivered and requested a FULL REFUND. Thwy apologized and provided a refund. BUT, my aunts birthday was ruined! I sent the flowers from California to Washington because I was not able to make it to see her on her birthday. My aunt was confused with the delivery but didn’t want to say anything about it. So she sent a picture. Boy, a picture is worth a thousand words!!
I asked the company to also send the original bouquet of flowers I ordered to my aunt as an apology from the company, and nothing. Basically citing I received a refund.
DO NOT ORDER from here! Save yourself!!!
The photo is what I got vs. what I ordered.
Never again will I order from this company!”
