“Service was fast. Definitely not expecting the $15.99 charge. Paid for premium got more of a reg/deluxe bouquet which is not what I paid for. The flowers were beautiful just again less than what I paid for.”
“This was my first order with this company and may be my last. The flower price seemed reasonable, but with the added $15.99 service charge it made the price a little unreasonable.
This was a birthday bouquet. It was supposed to have a Happy Birthday sign in it and a bit more greenery than it was actually delivered with. I could have easy put the arrangement together, nothing special.”
“The items I ordered were pretty much as described, but delivered a little late. I love that you can choose/schedule a future date for the delivery. The price was reasonable since they were on sale.
I received an email stating that I "earned" a credit due to my previous purchases. However, their "credit" is like a discount/coupon; vs how it would operate with other merchants.... like cash/gift card. Hence, you can't use it if items are on sale. Yet, it seems the items are always on sale to make the prices reasonable. Thus, would never get a chance to use the credit.
They sent reminder emails every day asking me to use the credit, which did not state the restriction in the email clearly.I don't understand their concept of "earned credit. They run sales and discount items to make it seem like a sale, but its actually putting at true base price.”
“Please fix your online ordering system - your flowers are beautiful when they are delivered but something is wrong with the online ordering glitch - it stalls at the certificate information (it's either YES/NO) - you can't proceed from here to placing the ORDER and fix it/or I'm not going to spend 30 minutes calling the 800 number trying to do the ENTIRE order on the phone, please fix it I love your flowers I've used your company several times BUT YOU HAVE A PROBLEM!!!”
