Froothie Reviews

3.7 Rating 18 Reviews
67 %
of reviewers recommend Froothie
3.7
Based on 18 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Location:

148 Caistor Road
Laceby
DN37 7JG

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Anonymous
Anonymous  // 01/01/2019
I have owned my 9200A for about 12 months. After 11 months it started leaking at the base. Last week while I was making banana ice cream for the kids, I noticed a metallic sound and later found that 3 pieces of the blade broke off into the mix. Lucky I noticed the metal pieces in the ice cream or we would have ended up in intensive care that night. To date Smoothie haven’t addressed the problem with their product or fixed my issue and I have lodged complaint with the Department Of Fair Trading.
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Posted 3 years ago
This appears to be an internationally operating company...I am from New Zealand and recently purchased a bread machine that was reduced by $200 from $549 to $349. It sounded too good to be true. I could not activate the 10% discount offered. After my purchase went through I contacted them via email requesting a 10% refund to offset the 10% offered discount. Excuses, that made no sense...Then after expecting my purchase had been dispatched I received an email stating it was several weeks away and blamed the manufacturer. I immediately asked for a full refund. Instead I received another email pressuring me to make a $100 "deposit" to hold the machine for when it materialised. Ultimately, with all the alarm bells ringing, I googled them...DON'T have anything to do with this company, unless you expect and are OK with very poor response and customer service. BUYER BEWARE! Froothie is actually Athena...
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Posted 3 years ago
Terrible customer service! Don't buy! Unreliable products! Used to be a good company in the past, but now it's a nightmare. My blender LED touchscreen panel stopped working, I returned it to the repair center, then I get an upgrade offer, paid, received blender (doubtly new) that completely stop working only after the second time I used it since I opened the box, returned it... FOUR MONTHS now and I don't have working blender! And I PAID for new one and the shipping costs! Any feedback I get is no less than ten days after my messages and most of the time is completely inadequate.
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Posted 4 years ago
Froothie is rated 3.7 based on 18 reviews