Frost Nyc Reviews

Name: Frost Nyc
Rating: 4.42

4.4 Rating 1,711 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,711 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2127307879

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Frost Nyc 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a large order, paid an extra $50 for overnight shipping as it was a gift. Received item but not the whole order. Called and was told they would ship out immediately but since it was Friday would not receive until monday. Explained it was a very important gift and it was paid for with additional for overnight. Had to ask for them to Saturday fedex ship so i could get asap as i paid for. Was told id receive a $50 credit on next purchase, never did but thankful they updated the shipping to send what i had originally paid for. The jewelry was beautiful but service was not.”

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Posted 7 years ago

“I like the rings, but the sizes were off.”

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Posted 7 years ago

“It wasn't what I thought it was gonna be.. I was fooled by the images which made me think the Cuban link chains I brought my husband would be bigger”

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Posted 7 years ago

“I was not fully satisfied at first, so a manager got in touch with me to resolve the issue. He was very quick and friendly, great customer service.”

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Posted 7 years ago

“ok”

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Posted 7 years ago

“Your customer service is great I give yall 3 stars because I received my purchase in a timely manner but it was not what I ordered so I had to return it and now I'm waiting on what I ordered”

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Posted 7 years ago

“Someone stole my order when it was mailed to me ! is there anyway you guys are able to repackage it and send it again with out cost in able to pay for shipping fees but I never even received my order !!”

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Posted 7 years ago

“The items were returned. Not what at all expected. Customer Service is good.”

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Posted 7 years ago

“The chains that I ordered were suppose to be 28 inches and 30 inches but they both came in the same length. Pretty disappointing seeming I'm paying $96 every two weeks for something that wasn't right...”

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Posted 7 years ago

“Sales was great l got a discount 5. 8 mm is too slim for my taste, what schocked me was 30% financing, wtf. Is that ?”

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Posted 7 years ago

“Hey Frost Nyc I have received my package from you guys I wasn't as satisfied for the simple fact that it was the wrong necklace but I have someone special to me that loved it so in my decision to not send it back I gave it to them as a gift but there will be nomore purchases in the future from me thank you”

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Posted 7 years ago

“Bought a ring and chain but the chain was too small compared to the picture advertiseday,but the ring was perfect I'd recommend”

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Posted 7 years ago

“Smaller and more expensive than I expected but I'm enjoying it.”

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Posted 7 years ago

“I brought a nugget ring but it was way to small tried to to send it back but no response”

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Posted 8 years ago

Frost Nyc is rated 4.4 based on 1,711 reviews