Fullhouse Reviews

4.7 Rating 503 Reviews
92 %
of reviewers recommend Fullhouse
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Phone:

31385353

Email:

nicholas.ngin@fullhouse.sg

Location:

14, Kaki Bukit View,
Singapore
415950

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We placed order for 2 sets Beds/Mattresses; 2 sets wardrobes in early November/2021. Patiently waited for delivery as planned for end Dec/2021. We have 3 family members tested Covid19 positive on 3 different dates. This had also affected delivery. Coupled with delay in stock arrival, we just received the wardrobes today. Prior to actual delivery, we had some disputes/conflicts with FullHouse staff. Fortunately, we were able to discuss the inconveniences FullHouse and us as customer face and with mutual understanding and clarifications explained, we’re glad that the deal was transacted and completed and achieved satisfaction. By the way, I had patronised FullHouse in year 2019 and am a returning customer. Yes, I’ll recommend my contacts to FullHouse whenever anyone requires furniture products. Last but not least, the entire team: sales staff - Bosco and Sebas; and delivery staff provided good service and achieved high level customer satisfaction.
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Posted 2 years ago
Salesperson Cruise Tang is very friendly, not pushy and follow through our order. Sms was sent the day before delivery. Delivery called before coming over. Good service.
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Posted 2 years ago
Thank you!! Impressed by the speed of helping remove the old sofa and placing the new sofa in place in minutes!
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Posted 2 years ago
Efficient delivery and installation
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Posted 2 years ago
Great service on time and fast fixing the furniture very professional
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Posted 2 years ago
The delivery timing was really on the dot. Fullhouse capture delivery timing very well. The delivery personal will call you 30mins prior to their arrival, and also sms to inform you on their estimated arrival time after the call. Very well done. Highly recommended.
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Posted 2 years ago
Good service
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Posted 2 years ago
Good good good
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Posted 2 years ago
Although waited a few months but still worth waiting. Thank you Jaedon for the arrangements and follow up . Feel glad for this purchase.
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Posted 2 years ago
Thumbs up 👍🏻 wonderful experience Overall and delivery updates are really helpful!
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Posted 2 years ago
Fast delivery and sturdy product.
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Posted 2 years ago
Fullhouse service are perfect and reliable although my warranty was already due but they still provide me with the service. Thank you so much.
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Posted 2 years ago
The after sales service is good. They came back 2 times to fix the door for me. Their furniture range is getting better with also better design now.
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Posted 2 years ago
Delivery was prompt and service was very professional and efficient.
Fullhouse 5 star review on 5th November 2021
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Posted 2 years ago
With the product that i purchase i was happy with it,excellent service.
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Posted 2 years ago
Delivery and installation done nicely. Very happy with your before and after sale services. Will order from Fullhouse again. Well recommended!
Fullhouse 5 star review on 25th October 2021 Fullhouse 5 star review on 25th October 2021
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Posted 2 years ago
Hi there valued Customer, thank you so much for your kind words and these lovely photos! We're so glad to hear that you enjoyed our relocation services and our staff. They truly work hard to make your shifting much more convenient for you. Thank you once again, and we look forward to serving you again! Take care and stay safe!
Posted 2 years ago
The delivery was very efficient and they texted me about their proximity and arrival time. They also arrived within the arranged slot. The delivery and assembly guys were professional and polite. 5 stars!
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Posted 2 years ago
Hi Widya, thank you so much for your positive review! We're so glad to hear that you enjoyed our delivery service and staff. They work hard to make all our customers' delivery experience a wonderful one, and are truly amazing to have with us. Thank you for choosing Fullhouse, and we look forward to serving you again. Take care and stay safe!
Posted 2 years ago
Satisfied with the reintallation. The workers are courteous and helpful.
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Posted 2 years ago
Hi there valued Customer, thank you so much for your kind words! We're so glad to hear that you enjoyed our services and staff, they are truly amazing to have with us. If you experience any further issues, feel free to reach out to us at help@fullhouse.sg. Take care and stay safe!
Posted 2 years ago
Jaedon has been very prompt in providing updates on the delivery given the delay previously due to COVID. He is able to attend to our needs from the beginning of the sales all the way to after sales. Really impressed. However, there was a customer service lady who called to arrange the delivery which we have waited for almost few months. On the delivery day, she called to say that the items will not be coming and reason given was she did not register the delivery. I was in shocked and the only alternative is to schedule the delivery 1 month later. Gladly for Jaedon, he assist to bring forward the delivery and at least we are able to receive the item within less than a month.
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Posted 2 years ago
Hi Mandy, thank you so much for your kind words on our staff Jaedon! We're pleased to hear that you found his after-sales services to be of great help to you. We're sorry to hear that your experience was soured by the additional delays, however we appreciate your positive feedback and we would like to move forward with this in mind to improve. It is important for us to recognise that with difficult times, we still want to provide the best for all our valued customers. Once again, thank you for your patience with us, and we will strive to do better in the future.
Posted 2 years ago
Great customer service and prompt delivery!
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Posted 2 years ago
Hi Steffi, thank you so much for your positive review! We're so glad to hear that you enjoyed our delivery service and staff. They work hard to make all our customers' experience a wonderful one, and are truly amazing to have with us. Thank you for choosing Fullhouse, and we look forward to serving you again. Take care and stay safe!
Posted 2 years ago
Fullhouse is rated 4.7 based on 503 reviews