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Furdeco Reviews

4.0 Rating 413 Reviews

76 %

of reviewers recommend Furdeco

Company Reviews

4.0

Based on 413 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 11th April 2024

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Furdeco 5 star review on 31st August 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent on-time/early delivery. Very polite helpful delivery persons. First delivery contained damaged goods so requested replacement and will be doing self assembly this afternoon. Not too sure why the damaged goods weren't able to be collected so await further instructions.”

Posted 2 months ago

“Arrived early at 6.40 time slot was 7-10am but we were very pleased, the delivery team were very helpful and polite, two good guys,also very pleased with the the patio table and chairs thank you.”

Posted 2 months ago

“On time, polite and delivered with care, very happy”

Posted 2 months ago

“Kept me informed at all times. Came in allocated time slot. Phoned half hour before they arrived. Quick easy delivery no hassle. Put bed wher e I wanted it without question. Great.”

Posted 2 months ago

“More than happy with sofa, delivery was perfect timing(was given a time slot), was kept upto date, with the driver phoning to update us on expected arrival time. Only reason we didn't give 5* was there was a couple of bolts missing, although did manage to assemble with what was provided!”

Posted 2 months ago

“Great service and the driver was extremely helpful Would definitely use again”

Posted 2 months ago

“Very efficient and fast, in dreadful weather. Carried sofas up very steep driveway, unpacked, took packaging away and I signed for them. Screwed feet on sofas as well. No complaints.”

Posted 3 months ago

“Excellent service. Very pleased.”

Posted 3 months ago

“Such a good delivery company. On time with good communication. Helped unwrap item to check it was ok before leaving Friendly and polite”

Posted 3 months ago

“Arrived quickly, good service and kept informed.”

Posted 3 months ago

“The delivery men kept me updated and arrived between my alloted slot of 7am - 10am. They were very polite & helpful and managed to get my sofa into my preferred room which took their skill & expertise. Thank you Neil in Devon”

Posted 3 months ago

“Communication from Furdeco was fantastic. I was given a time slot between 7.00 am - 10.00 am on 15/1/24. My parcel arrived safely on time. At 06.50 am I switched off my intercom inside my flat so I could hear the delivery driver buzz my intercom. At 07.15 am I got a phone call from the delivery driver saying the door is locked, so I explained to him you need to press the buzzer next to the front door, he hung up. I went out into the communal area I told the delivery driver twice through the communal window to press the buzzer on the wall. At that point I went back inside my flat. He finally pressed the buzzer outside than I could yet him in through the front door via my intercom. I was already at my door when he came upstairs. I managed to smooth things over with the delivery driver but this guy needs to stop assuming when delivering parcels .The front door has to be kept locked all the time for security reasons”

Posted 3 months ago

“Prompt delivery. Driver kept me informed of delivery time, was courteous and polite and delivered on time.”

Posted 3 months ago

“The delivery drivers were very polite and helpful. Placed the goods where we asked them taking good care in and out of our home. The were on time and the whole delivery experience very very impressive. Thank you Marie Hilton”

Posted 3 months ago

“Really quick delivery. Drivers were polite. It would have been nice if they had unpacked the sideboard would have paid a little more for this service. I am elderly and disabled so it was a real struggle I had to use a Stanley knife to cut away tiny pieces of cardboard until I could slide the sideboard in place. Never mind done now.”

Posted 3 months ago

“The service I have received from purchase to delivery has been 5 Stars all the way , the 2 delivery lads were very friendly and helpful”

Posted 3 months ago

“Fantastic pleasant friendly put sofa together and put it in place in living room really good service highly recommended.”

Posted 4 months ago

“6.40am on a Saturday morning and one of your vans is delivering. Loud voices and slamming of doors. Nobody delivers this early. Absolutely ridiculous. Many people are in bed”

Posted 4 months ago

“Very good service delivered on time,I was asked if I wanted to unpack and put together myself,when I said your supposed to do it they just got on with it,they did a really good and quick job,but they did charge me for taking the packaging away”

Posted 4 months ago

“Delivered ten minutes before allotted time. So a big thank you as we did not have to hang about waiting.”

Posted 4 months ago

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Furdeco is rated 4.0 based on 413 reviews