Furna Reviews

4.6 Rating 120 Reviews
92 %
of reviewers recommend Furna
4.6
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Furna Reviews
Visit Website

Email:

contact@furna.co.uk

Location:

86-90 Paul Street
London
EC2A 4NE

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Furna 5 star review on 30th November 2021
Anonymous
Furna 5 star review on 4th January 2021
Steve Laden
Anonymous
Anonymous  // 01/01/2019
Such great products but let down by terrible customer service. I had the same trouble when I purchased the desks, so i know its not a one off. I tried to use the help desk but never got a reply or email and they don't list a telephone number to call. The product is great but don't be expecting any support.
Helpful Report
Posted 5 years ago
Desk arrived promptly in good condition. Product is great. Instructions a little unclear but support were very prompt to resolve any issues I had.
Helpful Report
Posted 5 years ago
I had problems with my delivery, what was supposed to be next day took 6 days to arrive.
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Posted 5 years ago
Whole process was very easy. Received my desk quickly and is of great quality.
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Posted 5 years ago
Really impressed by the sit stand convertor. Easy to set up, smooth to operate and very well engineered. Not too bulky, the base is small enough to fit into a corner table space. Highly recommended, really good value for money.
Helpful Report
Posted 5 years ago
Originally priced another desk online @ £1200.00 ex VAT. Bought this frame kit to convert an ikea oak desk into standing desk for £350.00 ex VAT. Piece of cake to build! Works beautifully and very robust. Great product!
Helpful Report
Posted 5 years ago
I love it! It is very easy to assemble, manual provided online asa pdf is very easy to understand. All the parts and screws are well described. Quality and stability is very good! I would recommend it for sure!
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Posted 5 years ago
Fast next day delivery. Desk was sensibly packaged and easy to assemble. The legs and top came as two separate deliveries, which hasn't been mentioned, but they arrived within 15minutes of one another. Would use again.
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Posted 5 years ago
Prompt delivery all was in order Tks
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Posted 5 years ago
Great company, fast efficient response
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Posted 5 years ago
Pleased with the company, delivery was super quick.
Helpful Report
Posted 5 years ago
Brilliant service will use again
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Posted 5 years ago
Great desk, solid and it looks beautiful!
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Posted 5 years ago
It was a pleasure dealing with the team at Furna. Quick and helpful response to a pre-purchase question, and a very easy buying process. Thanks!
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Posted 5 years ago
Excellent customer service and product
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Posted 5 years ago
Kept me up to date the whole way through out the process. From ordering to delivery. Even helped me when the couriers were having issues.
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Posted 5 years ago
Fantastic advice, fantastic service and delivery. Very kind and patient, which led me to purchase the correct Sit/stand desk for my needs, the Furna E2. Highly recommend and will definitely be the first choice to recommend friends and family as well as anyone who is in the look out for a sit/stand desk.
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Posted 5 years ago
Great desk, very smooth motor. Great to have the four memory settings
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Posted 5 years ago
Great service, responsive when you need them. I cannot fault them.
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Posted 5 years ago
Quick dispatch, well packaged and good communication. Can't really fault Furna and will definitely use again and highly recommend to anyone looking at getting a sit / stand desk.
Helpful Report
Posted 5 years ago
Furna is rated 4.6 based on 120 reviews