Fusion Online Reviews

1.2 Rating 26 Reviews
4 %
of reviewers recommend Fusion Online

Write Your review

Tell us how Fusion Online made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The delivery man was rude, talked down to me,told me where I wanted the toilet was stupid, putting it where he wanted. We will never use this company again. I think his judgement was impaired by the pot he smoked before he arrived the him and the truck smelt strongly of pot.
Helpful Report
Posted 1 year ago
This is the worst retail experience possible. It involves the most "clunky" buying process and over a month later - after two emails from me - I'm told that the item is out of stock. I'm then advised by them to chase a refund from another company.
Helpful Report
Posted 2 years ago
This online website is fraud. Don't order in this website, because this website is cheated.
Helpful Report
Posted 2 years ago
Fake company, since two weeks no product received, I don't know how Google without having any knowledge encouraging such company in thier website?????? . This is fake company...plz don't buy. any items.
Helpful Report
Posted 2 years ago
Item not delivered .Tracking number with Hermes Fake does not respond on their website. Very bad customer service no response from emails on eBay. Just a generic return notification to say some one will reply within 48 hours.They never do. Where are trading standards when companies like this rip people off?
Helpful Report
Posted 2 years ago
I bought six items back in March and it’s now may and I haven’t received anything order#FKB74036.
Fusion Online 1 star review on 17th May 2021 Fusion Online 1 star review on 17th May 2021 Fusion Online 1 star review on 17th May 2021
Helpful Report
Posted 2 years ago
It's been two months and I've still never received my products. I even sunt an email, no response. I have no order number. My money is gone & these people have went ghost
Helpful Report
Posted 2 years ago
Requested info of product 8 days ago not come back to me unable to contact.just read reviews .wont bother any more with this lot
Helpful Report
Posted 3 years ago
Bought two anti gravity loungers which were advertised with cup holders. Loungers arrived but no cup holders! They blamed their suppliers, Fusion were very unhelpful. Shortley after them arriving one of the arms broke rendering the lounger unusable. I emailed but received no response!!!!
Helpful Report
Posted 3 years ago
if i could give minus one i would..cant contact email wont send .ordered gel pillow off wowcher never came ..stay away from this company absolute rip off .
Helpful Report
Posted 3 years ago
Wouldn't even give one star by choice , I went through go groupie first to purchase pillows and they took my money that day then left me waiting for 4 weeks to then tell me they couldn't fulfil the stock and I had to wait for a refund , I then decided to go direct to fusion website itself and cut out go groupie and again they have taken my £50 and haven't even sent me confirmation of my order so weeks of waiting and contacting them and and now have to wait again for refund but PayPal are now dealing with it now . Stay away !!!!
Helpful Report
Posted 3 years ago
I also ordered an item from this useless company via Wowcher , I have filled in the form for an answer, eta and the form won’t send. I will not be using this company or wowcher again. I would not recommend either of them.
Helpful Report
Posted 3 years ago
I did not receive my order, I am getting back in touch with Wowcher and then an ombudsman if necessary, I spent £9.99 not as much as the other lady but I will get my money back one way or the other. My order number is 33578521
Helpful Report
Posted 3 years ago
Never received my order and can't get any response from fusion or wowcher. I will personally avoid these two so called companies and will tell everyone that I know to also avoid them like the plague. I'm £45.00 shorter but a damn sight wiser. Theiving robbing b######s.
Helpful Report
Posted 3 years ago
I ordered a bathroom mat set. Unfortunately it was damaged, I returned it. It took ages for them to refund through Wowcher and I never got the £5.10 postage back. So in fact I'm out of pocket by £5.10 and have not got the item ! They are a terrible company do not use them !
Helpful Report
Posted 3 years ago
STAY AWAY terrible costumer service They’re s awful company to deal with
Helpful Report
Posted 4 years ago
Extremely disappointed.... placed an order through living social and never received my order!!! Wish I could give no stars
Helpful Report
Posted 4 years ago
Despicable customer services. They should not be able to operate! On-line contact form doesn't work and no phone number. I haven't received my goods, not happy and will never recommend this company.
Helpful Report
Posted 4 years ago
Terrible company.. absolutely no customer service whatsoever. Never respond to emails, and no telephone number. Do not deal with them as its only a matter a time before they are shut down. You have been warned!!
Helpful Report
Posted 4 years ago
Placed an order with Living Social website - order number 31790283, voucher number NUJQMT-JACS8V. Acknowledged and redeemed, confirmation received that my order was being processed on the 26th November 2019. Since then despite numerous attempts and an equal number of no replies/site falling over I have heard nothing at all. Have spoken with Living Social and whilst they accept my plight the order was “placed with a supplier” and consequently they adopted a Pontius Pilate approach. Very very disappointed as the purchase was a present for my daughter. Has really put me of dealing with websites like Wowcher and Living Social.
Helpful Report
Posted 4 years ago
Fusion Online is rated 1.2 based on 26 reviews