Fy Reviews

4.4 Rating 1,866 Reviews
84 %
of reviewers recommend Fy
4.4
Based on 1,866 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Really disappointing. Poor quality prints, really pixelated. Feels like a complete waste of money.
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Posted 3 years ago
The artwork itself, fantastic. Looks like its printed on copy paper. No sharpness, no crispness, I could get the frame for 5 bucks at Michael's and for $82 you can't even put real glass in it? This is a scam.
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Posted 3 years ago
"Baby Doll by Honeymoon Hotel" This cannot be framed. Badly wrapped!
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Posted 3 years ago
Don't bother buying from these guys, it wont ever turn up. Bought some whale coasters over a month ago, still haven't showed. They took over a week to reply to my email for them to just say 'well they should have turned up by now' Yes. they should have. But they haven't. No reassurance that they will send another or will fix it in any way. Waste of money. DO NOT BUY.
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Posted 3 years ago
I ordered a print of a rabbit. When it arrived it looks like someone made a colored copy on a copier. The print is grainy and there is a mottled background that looks like it may have been a linen mat that did not copy very well. Very disappointed and I would not recommend anyone to purchase prints from you if this is the standard qualityl.
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Posted 3 years ago
FYI to potential buyers - this references a transphobic message!
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Posted 3 years ago
This stuff is gross af
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Posted 3 years ago
DON'T BUY FROM THESE PEOPLE THEY ARE A SCAM
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Posted 3 years ago
We could not be more disappointed with the quality of print we received. We ordered the Wish Lanterns piece and it is horribly pixilated. It absolutely should not be sold in the 20x20. Up on our wall it just looks cheap and tacky. The print also has a marking where it looks like some sneezed on it. Do not buy.
Fy 1 star review on 18th September 2020
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Posted 3 years ago
Be careful what you order for it might get delivered and it might not. I ordered over $200 prints and throw and it didn't make it to me. The tracking notifications were very confused, with the order number referring to a different item, and shipments were consolidated under one item's order number so when it said delivered you can't track what's missing. Just a big mess their system. I sent an email and all I got is: it says delivered, check your parcels box, or contact the shipping company directly. I love their stuff but their shipping is unreliable so I won't be ordering again.
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Posted 3 years ago
Pixelated. Paper was too stiff and rolled tightly so there was no way to unroll without wrinkling. Had to throw away :( super disappointed.
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Posted 3 years ago
Honestly the quality of the print is horrible. It is so pixelated. Not worth the price even on sale.
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Posted 3 years ago
Signed up bought products then all of a sudden it told me password was already in use. Sure it is , it’s mine. To hard to use👎
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Posted 3 years ago
I just got my order and am extremely disappointed. I paid for it to be framed, I though given how much more that was than just ordering the print that it would be framed with glass (even cheap glass would have been ok). What came is a cheap mdf frame with a sheet of thin plastic that I could have gotten at Target for $25. The print doesn’t even have a mat in it just a white edge. I need to know how to return this item and get my money back- there’s no way I can hang this in my house.
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Posted 3 years ago
Not worth the money, bent and could have printed this off the internet for a quid
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Posted 3 years ago
Unarrived items and no customer service Please be careful when you run some issue with the Fy!. There is no customer service at all. I ordered four prints for wall docor on 6/19. As of today 7/10, two of them still haven’t arrived. Per tracking number, they have been showing package acceptance pending since 6/23 without any updates. I contacted their customer service three times with zero response. I disputed the charges for the unarrived items and will file a case complain through BBB.
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Posted 3 years ago
No answer regarding delay of more than 2weeks after my products have been ‘shipped’. Why does Fy debit my account BEFORE delivery ? Amazone has a better policy! Desappointing ! Jan Deceuninck
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Posted 3 years ago
I ordered a canvas print and it was very pixikated and not clear . :(
Fy 1 star review on 23rd June 2020
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Posted 3 years ago
VERY DISAPPOINTED! I had read great reviews about Fy and decided to to order three large pieces of furniture. I have contacted the Customer Service Team on 5 occasions and they have been no help and just very passive. I have received only 2 pieces of furniture and have been told all three pieces have been delivered. I am very disappointed with the service from FY and will not be shopping with them again!
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Posted 3 years ago
I was very disappointed with the quality of this picture. It was if it was printed on cardboard and framed. There was a big crease in the center of the photo and can't go unnoticed. Hoping I can return it and get my money back as I paid $65 for something I can't even hang. Its unfortunate because I really liked the print overall and would've fit great in my daughter's room. Not sure I would purchase from this site again if this is the quality of product.
Fy 1 star review on 19th June 2020 Fy 1 star review on 19th June 2020
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Posted 3 years ago
Fy is rated 4.4 based on 1,866 reviews