Fy Reviews

4.4 Rating 1,866 Reviews
84 %
of reviewers recommend Fy
4.4
Based on 1,866 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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hello@iamfy.co

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Fy have a lovely range of products and with excellent customer service! Even when an item arrived damaged they went out of their way to ensure that I was fully satisfied! I’m looking forward to ordering some more items in the near future!
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Posted 3 years ago
Excited about the product purchased, staff assisted me promptly when I had an issue with my voucher, so far very happy with service provided
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Posted 3 years ago
Love this site and found a perfect gift for a friend. Used a coupon and while it didn't work at checkout, customer service was super quick to refund the difference. Thanks so much!
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Posted 3 years ago
Phone cover didn’t fit and Fy gave me immediate refund and told me to pass on and recycle. Fantastic customer service!
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Posted 3 years ago
I had a bit of an issue with ordering and ending up ordering two of the same print by mistake. The customer service team were fantastic in rectifying and I am so happy with the print. Would definitely recommend!!
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Posted 3 years ago
Accidentally placed an order twice and I got it cancelled very promptly Haven’t got the item I have ordered yet but so far happy with the service
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Posted 3 years ago
I have ordered a few framed prints and some canvases. They are all great quality, fun and really vibrant. Great customer service too!
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Posted 3 years ago
I bought the canvas picture of “To the stars and back “ it is exquisite, looks stunning on my white bedroom wall, quality is exceptional ❤️❤️
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Posted 3 years ago
Waited about 3 weeks for my print,but hey,it was shipped from the states ! Which made me even more excited about the print i bought. The print came in faultless condition with striking colours. Its even better than i imagined. High quality,bold colours,im so happy with my print. Its original and its hanging im my room now,grabbing all my friends attention. Will defo use Fy again.
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Posted 3 years ago
The most gorgeous print and fabulous customer service. Thanks Fy!
Fy 5 star review on 18th June 2020
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Posted 3 years ago
I have been amazed by the quality of the art work I have ordered, absolutely love all the pieces. One canvas did come damaged but the customer service was amazing and after sending a picture of the damage I was sent a new canvas free of charge, no questions asked. Couldn’t recommend Fy more!
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Posted 3 years ago
Prints were amazing! The printer missed one part of the order, but the Fy CS team was wonderful and responsive - connected with them and got that sorted out right away. Ordered a whole bunch more and can’t wait to receive them! Love Fy!
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Posted 3 years ago
On placing my order I didn’t get the 20% off which was stated so I sent an email into customer services explaining this. Anyhow, just received a refund of the 20% which I had already forgotten about. Bonus 👍🏼.
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Posted 3 years ago
Juli + the Fy! team have been brilliant. The ordering and delivery process was great and although I had some issues with my order, Juli + the Fy! team sorted them immediately and to my total satisfaction. I absolutely recommend Fy to anyone and I’ll certainly be buying from them again.
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Posted 3 years ago
theses folks are awesome. i had 2nd thoughts about an impulse buy and they took care of it, quick and painless. actions like that make me a customer for life.
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Posted 3 years ago
Immediate and helpful handling of returns query. No fuss. Wouldn't hesitate to use again.
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Posted 3 years ago
Just received my first ever order, large canvas picture of “ To the moon and back “ absolutely stunning, I am beyond thrilled with the quality of this canvas picture 👏🏼❤️
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Posted 3 years ago
Dimitri is the best
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Posted 3 years ago
After ordering the incorrect size of my poster the team at iamfy were quick to respond and help me out with getting the right size! They are extremely helpful and I encourage anyone wanting to “funky” their home up to use this service as the quality of their images are great! Will be ordering more for sure!
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Posted 3 years ago
Completely satisfied, they are very fast regarding everything customer-wise.
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Posted 3 years ago
Fy is rated 4.4 based on 1,866 reviews