G2A.COM Reviews

1.6 Rating 207 Reviews
15 %
of reviewers recommend G2A.COM
1.6
Based on 207 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 50%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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G2A.COM 1 star review on 12th November 2023
Sam
G2A.COM 1 star review on 11th November 2023
M0rph
G2A.COM 1 star review on 10th July 2023
Brendon
G2A.COM 1 star review on 10th July 2023
Brendon
G2A.COM 1 star review on 17th October 2022
I Hate Scams
G2A.COM 1 star review on 9th June 2022
Karen Harris
G2A.COM 1 star review on 29th April 2022
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
1
Sam
I did get one legit key. Then I got a mislabeled DLC and then instead of a key, a login to another account to play the game not on my steam account which is what the ad claimed to be.
G2A.COM 1 star review on 12th November 2023
Helpful Report
Posted 5 months ago
1
M0rph
Sketchy website, and poor customer support. This is in no way a website like CDKeys or instant gaming. I purchased Phasmophobia thinking it was a digital key and it turned out to be a Steam account. When contacted the seller he refused to give a refund (I didn't even use the account), when raised a ticked with G2A customer "Support", they refused to help as well. I had to use the account but when Steam found out that the account was created by a different person (teh dodgy seller), they deleted the account and the game as well (thank god I didn't buy more games on that account) and they asked me to get a refund from the seller, who of course didn't refund, neither did the useless customer support. Steam Customer Support advised that buying second hand accounts is against Steam agreement and if Steam finds out, they will delete the account and neither the seller nor the useless G2A customer services will help you. I can't believe G2A allow illegal practices on the website and when you flag that up to them, they just ignore you. ** DO NOT USE THIS SCUM WEBSITE AND DO NOT BUY STEAM ACCOUNTS UNLESS YOU CREATE THEM AND HAVE A PROOF OF PURCHASE OF EVERY SINGLE GAME ON THE ACCOUNT LIBRARY, OTHERWISE, STEAM WILL DELETE THE ACCOUNT AND ALL THE GAMES EVEN IF YOU'VE PAID FOR ALL OF THEM****
G2A.COM 1 star review on 11th November 2023
Helpful Report
Posted 5 months ago
1
Brendon
G2A does not help its customers that are sold keygen or illegal keys by sellers. Creating a ticket and having them help you revolves around you sending in a ticket and waiting 72 hrs for a response and each time there is another task you have to complete to string you along. They do not care about the customer or have any remorse for the scams that they and their sellers are running. G2A requested that I contact the software developer to confirm that the key was illegitimate (which it was) and then send a screen shot to them. Then G2A would not process my ticket unless I made a police report or it would be rejected. Absolutely disgusting how there is literally no customer support.
G2A.COM 1 star review on 10th July 2023 G2A.COM 1 star review on 10th July 2023
Helpful Report
Posted 9 months ago
1
I Hate Scams
G2A provided fake Steams accounts from russia. Disgusting company !
G2A.COM 1 star review on 17th October 2022
Helpful Report
Posted 1 year ago
1
Karen Harris
G2A.com and the seller Gamersuniverse Are a scam They took £100 of my money for a key code. They Didn’t send the code. Then they put my account on hold They will not refund my money They have now blocked me altogether from logging in to my account They will reply to this review as if they are going to help. But the reply is also a scam AVOID this site
G2A.COM 1 star review on 9th June 2022
Helpful Report
Posted 1 year ago
1
Verified Reviewer
G2A+ is a scam service. They advertise money back guarantee for a monthly subscription fee, but they require you go to a police station and receive a stamped document in order to get a refund. You can submit a police report but they don't hand stamped docs back to you here. The service is a scam and support nonexistent.
G2A.COM 1 star review on 29th April 2022
Helpful Report
Posted 1 year ago
1
Jamie
Looks so genuine but is indeed just a scam, do not give them your money you will not see it again and chances are you wont get what you ordered
G2A.COM 1 star review on 14th February 2022
Helpful Report
Posted 2 years ago
1
Rita Y
Don’t waste yours time and money with this website!!! I bought “game” and seller never provided working key for it and of course G2A absolutely will NOT help you with that because they looking to make few dollars and don’t care about anything. They will not Provide proper service and never return money. Scammers web!!!
G2A.COM 1 star review on 4th January 2022
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Posted 2 years ago
1
Verified Reviewer
Long story short. I've bought multiple keys from them over years, if you only buy from high sellers with good ratings you'll be fine (I guess now). But the first time I didn't, I got scammed. Basically the seller bought a key from Bethesda, sold it to me via G2A and then asked for a refund from Bethesda, 2 days later my key is invalid. I've followed procedures, reported the issue and contacted seller through G2A which tried to extort me to change my feeback from negative to positive otherwise he won't pay me which I refused, then he told me upfront that he won't pay me jack **** and wished me "good luck" getting the money back from G2A which sent me a template response, they're still ignoring me a week after it happened, support is miserable, they don't care about you once they got their money. I opened refund case through paypal and they didn't answer once in 9 days since opened. The type of behavior the seller showed shouldn't be accepted but it seems they're more than tollerating it. I'm done with them after this interaction. Moral of the story: Buy it from the game publishers directly, Steam or other marketplaces you trust. Also this was only my experience, but take note. Still haven't got my refund.
G2A.COM 1 star review on 23rd October 2021 G2A.COM 1 star review on 23rd October 2021 G2A.COM 1 star review on 23rd October 2021
Helpful Report
Posted 2 years ago
1
Verified Reviewer
DO NOT GIVE THEM YOUR CREDIT CARD INFO. I purchased a game from your site and the next day I had 4 charges for $125 each that were fraudulent to my account. I have reported the charges and your company for running an obvious scam site and you should be shut down. Shame on you.
G2A.COM 1 star review on 17th September 2021
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Posted 2 years ago
1
Scammed Person
Bought a game , game did not work on my pc( i9 10900kf/ 3080 gpu) it should work. notifyd them they send me back nd forth with the maker of the game. long story short. game didnt work and they said it wasnt nessecary to refund me because the code worked even tho the game did not...
G2A.COM 1 star review on 15th June 2021
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Posted 2 years ago
1
Verified Reviewer
Hugely fraudulent and con Whatever you do, do not use this website. Will easily con you out of money and will easily fraud you out of your money. Claim that some items work when they clearly don’t. Lock you account as soon as you try to claim your money back. Making it impossible for you to even claim your money back. Money grabbing company who will easily leave you high and dry without a single effort to try and refund your money. Stay well clear of at all costs
G2A.COM 1 star review on 5th October 2020
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Posted 3 years ago
G2A.COM is rated 1.6 based on 207 reviews