“I am based in Melbourne and needed an item urgently. I contacted the store in Pitt st on a Monday afternoon. The item was in stock and the staff member in the shop ensured that the item was on the Monday pickup from the warehouse. It was shipped that day and I received it 2 day later.
They contacted me after I placed the order to let me know it was packed and shipped. They also contacted me 2 days later to see if I had received it.
Awesome customer service and I would buy from them again.”
“A great selection of puzzles at the most competitive prices I could find online. Backed up by excellent customer notifications and quick dispatch. Will head here first next time I'm looking for gift options.”
“Fabulous service! Prompt answers to all queries, products came earlier than expected and were spot on. Reasonably priced. Very happy and would not hesitate to use again.”
“Thankyou for emailing me to give me the option to replace an item out of stock. Your communication was excellent and I will be buying from you again.”
“Great service, board games arrived in good time and in great condition. Only thing would be if there were a few more niche games on the website but otherwise really good site for people who are just getting into the hobby!”