GameStop Inc. Reviews

3.1 Rating 14 Reviews
57 %
of reviewers recommend GameStop Inc.
Visit Website

Phone:

ph:+1-916-445-1254

Email:

gscontentrequests@gamestop.com

Write Your review

Tell us how GameStop Inc. made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
We went to the store on University in Riverside, Ca. Nina and Shaela were so helpful and patient when I had a million questions about my new video game purchase. We will shop there for many years to come because of how they treated us. They’re an asset the company and most of all to their customers.
Helpful Report
Posted 3 years ago
Love how friendly everyone always is and the protection plan has saved me so much and their point system literally saved me so much money!
Helpful Report
Posted 5 years ago
Clerks are typically well educated on the products coming in and going out of their store!
Helpful Report
Posted 6 years ago
They were very helpful and were willing to answer any questions I had
Helpful Report
Posted 6 years ago
The staff is extremely friendly at the store I go too.
Helpful Report
Posted 6 years ago
Good customer service and fast at the counter.
Helpful Report
Posted 5 years ago
Employees talked to me and helped me find a game I would enjoy.
Helpful Report
Posted 6 years ago
The products available in stores and discounts for affluent customers
Helpful Report
Posted 6 years ago
Ordered a ps5 on Dec. 17 for Christmas gift website said order by 18th get it by 25th its the 27th still no game. I called to see if I could take it to local store for refund no you have to send it back cause store can only refund 500 dollars. So if I bought in store and spent over 500 dollars I would have to mail back for refund?makes no sense
Helpful Report
Posted 3 months ago
I spent over $300 on an Oculus headset for my sons graduation. Thanks to the horrible delivery service they use CDL its been a month & I have still not received the product. They had no issue billing me & taking my money but have yet to deliver my sons gift. Dealing with any human being is a joke and their automated trash emails telling you they are fixing or solving the issue have gone nowhere. I spoke with 1 very nice you g lady who after 3 weeks processed a replacement request after the product was lost in shipment (again CDL is trash) & I am now waiting over a month for receive my product. Again, no issue what so ever taking my money but can't simply get my sons Oculus headset. Trying to get any answers from anyone is like jumping through hoops. I will never ever purchase a single thing from Gamestop! This whole experience has me so disgusted. I just wanted to give my oldest a great graduation gift and thanks to gamestop I couldn't even do that & I am still waiting. It not like I have money to throw away to order another Oculus from somewhere else as I truly feel gamestop doesn't deserve to earn a single penny after this experience. Really wish I never ordered from this company!
Helpful Report
Posted 1 year ago
Lie about shipping.date change 4 different times.and can't get a straight answer from know one.they keep run you in circles.
Helpful Report
Posted 3 years ago
People read the review before you use them. Customer Service who you have to call with issues are in the Philippines and they care less about your issues. Tried calling corporate and no one answers and when you leave a message they don’t call you back. This business can care less about the people that pay their salaries which is the consumers BOYCOTT THEIR STORES THEY DONT CARE ABOUT YOU !!!!
Helpful Report
Posted 3 years ago
I didn't get what I ordered. When I called, all I got were excuses. The first time I called I was told I would get what I ordered. When the email never came I called again, and no one was willing to make things right. They just said that because quantities were looked they were in no way obligated to give what was offered. If there are limited quantities you should tell butters before taking their money they aren't getting the deal they were promised. None of the for people I spoke with offered and reasonable solution. These people are crooks and shouldn't do business if they can't meet their obligations.
Helpful Report
Posted 5 years ago
My order did not come even though UPS claimed it did. People have brought me UPS orders over a block aways from my house. I sent an email but have not heard anything from them. Got a run around when I called UPS and the store I order my VR Gear controller from.
Helpful Report
Posted 6 years ago
GameStop Inc. is rated 3.1 based on 14 reviews