Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.97

4.0 Rating 1,502 Reviews

75 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,502 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 4 star review on 7th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I have been with Budget for a while now and have found them professionally competent in in all matters, fortunately I haven’t needed to make any claims hence my appraisal”

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Posted 2 months ago

“Budget automatically renew my insurance without even a phone call ,so we will not be renewing next year ,cost me£202.00 when I could have had insurance fro. Another company for £174.00 .wasn't too pleased at all especially when everypenny counts these days.”

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Posted 2 months ago

“Great customer service. The price came out better than any other insurance provider.”

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Posted 2 months ago

“Such a superb company who will go that extra mile to help u and also so friendly when u talk direct to them .. well done team”

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Posted 2 months ago

“After being with them for 12 months and had no claims my monthly payment went up by £50 not happy.”

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Posted 3 months ago

“Tried to jip me when insurance was do for renewal ,, phoned them up and magically over 200 quid was knocked of price ,, should be giving your customers the best price , plus when my car got stolen ,never got offered a courtesy car even tho it was in my policy”

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Posted 3 months ago

“Although my policy went up in price from the first 12 months, it still represents good value when you look across the market. I renewed automatically, so no effort at all. If the price goes up again next year, I will be looking elsewhere. As it is, great value.”

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Posted 3 months ago

“Very dissapointed, After being with budget for 12 months and no claims i found my policy went up approx £10 ,instead of comming down il be looking elsewere next year”

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Posted 3 months ago

“Any time I've had to speak to anyone that isn't much of a wait and the staff are friendly definitely recommend”

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Posted 3 months ago

“Really good service and competitive price, will use again if service is as good as last time.”

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Posted 3 months ago

“Really happy with the service I received again this year from Budget. I queried my renewal price and my question and concerns were answered in full. Renewed again satisfied customer for another year.”

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Posted 3 months ago

“My insurance seems to be going up instead of down so not happy with it”

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Posted 3 months ago

“Customer service is very bad, unsatisfied, full of lies and promises”

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Posted 3 months ago

“Existing customer but prices still higher wish I looked elsewhere before renewal”

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Posted 3 months ago

“Good response from agent. Maintained premium at a reasonable and acceptable level.”

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Posted 3 months ago

“First year insurance premium was good . Upon changing the vehicle the quote trebbled for 3 different cars. I had to opt for a new insurance from a different provider for a fraction of the price”

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Posted 3 months ago

“Going to Change companies, phoned you and explained found cheaper your operative had a look and improved offer which we took. My question to you is why not quote me that price in the first place?”

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Posted 3 months ago

“Very helpful and understanding”

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Posted 3 months ago

“As always, easy to renew. Straightforward and cover just as required. Only complaint is the sizeable increase in building and contents cover. However having looked elsewhere it seems to be across the board. The proof of this particular pudding is not in the eating but in the claiming! And that’s when you find out how good your insurance is. But so far; no need.”

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Posted 3 months ago

“Policy renewal wasn’t extortionate.”

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Posted 3 months ago

Budget Insurance is rated 4.0 based on 1,502 reviews