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General Accident Reviews

3.0 Rating 575 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 575 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They been fine no hassle. Not needed to contact them at all. Great”

(Car Insurance) - Posted 5 years ago

“Nothing to say”

(Car Insurance) - Posted 5 years ago

“Best cover for the money I could find”

(Car Insurance) - Posted 5 years ago

“Handled efficiently and courteously”

(Car Insurance) - Posted 5 years ago

“i cannot really say anything really as luckily i have had no need of your services thanks”

(Car Insurance) - Posted 5 years ago

“Had made couple enquires to clarify the policy and response has been swift. It is a shame that there is no phone contact.”

(Car Insurance) - Posted 5 years ago

“Claim was for a replacement windscreen and was handled quickly and efficiently with just one call.”

(Car Insurance) - Posted 5 years ago

“The service on the phone was very polite, friendly and informative. I was happy with the price and level of cover as a new customer.”

(Car Insurance) - Posted 5 years ago

“As I have had no other dealing with the insurance company, cannot comment.”

(Car Insurance) - Posted 5 years ago

“I am a little apprehensive of "on line" communication, but the information was instant and clear. I also used phone communication following my bump and the clerks were quick to find a local repair dealer and phone back to confirm all in place. I am an elderly person and found this support reassuring. I now await my car to be repaired.”

(Car Insurance) - Posted 5 years ago

“Great provider, no hassle, cheap quotes”

(Car Insurance) - Posted 5 years ago

“No problems at all. Nice and easy to join. The two main factors that I decided on General Accident, was 1- their price was VERY competitive compared to my last insurer, and 2 - that my Mum worked for them some years ago, so I have had some previous experience with them.”

(Car Insurance) - Posted 5 years ago

“I've had no issues with GA so I would recommend this company,.”

(Car Insurance) - Posted 5 years ago

“I am perfectly happy with this insurer, but no reason not to be, as up to the present have had no reason to make a claim. Hopefully this how it will continue. Of course the only real test of an insurer is when something bad happens and you do need to contact them and make a claim.”

(Car Insurance) - Posted 5 years ago

“Only online communications no paper policy which to me is very very important”

(Car Insurance) - Posted 5 years ago

“Not clear that you are not actually a member of the RAC when my battery went couldn’t take advantage if a members discount. Although I ticked hire car on go compare this wasn’t included and they didn’t accept my company car no claims.”

(Car Insurance) - Posted 5 years ago

“Arranged by phone. Service excellent. No problems throughout policy.”

(Car Insurance) - Posted 5 years ago

“Good value for money”

(Car Insurance) - Posted 5 years ago

“Very easy to set up and use the website. 15yrs without a claim and then some silly person drives into the side of my car. Usual worries about claiming etc, which were soon found unnecessary when making a claim through their online system. Never had a claim dealt with so efficiently. Yet to find out if they will increase my premium due to non fault accident, I hope not as I would really like to stay with them as a customer. Thank you GA.”

(Car Insurance) - Posted 5 years ago

“Was no contact number online at all and you could only email them”

(Car Insurance) - Posted 5 years ago

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General Accident is rated 3.0 based on 575 reviews