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General Accident Reviews

3.0 Rating 573 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 573 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took out the policy with GA because I liked the price and it was accompany name I was familiar with. correspondence and documentation is all done online which enables the cost of the policy to be more competitive. fortunately I have been claim free so no further contact has been necessary.”

(Car Insurance) - Posted 6 years ago

“I have gone back to this company on behalf of my wife as I am with them already and have no problem with using them again to cover my wife's car insurance.”

(Car Insurance) - Posted 6 years ago

“Couldn't quite believe how easy swift and efficient the process was The staff were friendly helpful knowledgeable and called me when they said they would and my car was delivered to the door In this day and age it's quite rare 10/10”

(Car Insurance) - Posted 6 years ago

“First of all I was very pleased with the Go Compare site and delighted with the number of quotes for comparison. I chose General Accident, a well-known company with what I considered would be a so;id reputation. I feel with insurance companies it's difficult to know how good they are until a claim is made. Thankfully, I have not had to make any claims, nor have I made any contacts with General Accident since paying my premiums. I would imagine that they are still solvent and would be able to service the policy if required. I have just bought a new car and I am finding it difficult to access my account with GA. With this being my first attempt with email insurance, it has proved more frustrating than I thought it would be. So, for me it will be back to Go Compare for more quotes.”

(Car Insurance) - Posted 6 years ago

“Very good every time”

(Car Insurance) - Posted 6 years ago

“no cause to complain”

(Car Insurance) - Posted 6 years ago

“Whilst slightly put off from reading other online reviews, GA were significantly cheaper than my previous car insurance provider, and so I decided to take the risk! The online form was seamless and whilst I worried about uploading NCD confirmation, it was done automatically! I just hope if I'm unfortunate to need to make a claim or get in touch, the process is as easy!!! (fingers crossed)”

Posted 6 years ago

“Pretty straight forward but we struggled with providing proof for NCB. We got there in the end.”

(Car Insurance) - Posted 6 years ago

“I accepted what was sent to me and felt satisfied enough and not needing to communicate further.”

(Car Insurance) - Posted 6 years ago

“they're really cheap, im 21 and drive a 1.6 bmw and they worked out cheaper than other providers by a couple of hundred! 4 stars as when i've needed to contact them they've been really helpful and easy to talk with. not rating 5 stars as i haven't had an accident so not sure how they are if you do have one!”

Posted 6 years ago

“The policy was ok to buy,but my biggest worry was that I could not find anyway to phone anybody for advice.”

(Car Insurance) - Posted 7 years ago

“The experience on line was as easy as any I have had before when arranging a car insurance usually by phone. I have not had to get in touch with the company since arranging and await the company's quotation when the years insurance is over.”

(Car Insurance) - Posted 7 years ago

“Every thing as been fine.”

(Car Insurance) - Posted 7 years ago

“Only spoken to them once, when I first took out the policy, they were very helpful.”

(Car Insurance) - Posted 7 years ago

“Excellent service.”

(Car Insurance) - Posted 7 years ago

“hi all have a good xmas”

(Car Insurance) - Posted 7 years ago

“Contacted provider about a replacement windscreen. Process was quite easy and hassle free.”

(Car Insurance) - Posted 7 years ago

“It was a nice surprise when I received my renewal price for this year, no price rise, very refreshing and unusual. Thank you General Accident.”

(Car Insurance) - Posted 7 years ago

“Be prepared to do everything online. Telephone support ends after 35 days. Updating Documents or changing details is easy. If you do need GA to manually intervene there will be charges. I would recommend.”

(Car Insurance) - Posted 7 years ago

“Happy with the service I received from general accident”

(Car Insurance) - Posted 7 years ago

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General Accident is rated 3.0 based on 573 reviews