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General Accident Reviews

3.0 Rating 575 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 575 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service I received from general accident”

(Car Insurance) - Posted 7 years ago

“01”

(Car Insurance) - Posted 7 years ago

“Found things to be very easy. Was advised not just to take the cheapest option when using comparison sites but GA was a well established brand I recognised and had been with in the past and the choice was easy.”

(Car Insurance) - Posted 8 years ago

“When looking to change my old provider l looked at a number of alternatives but overall l found General Accident offered a good policy at an affordable price.”

(Car Insurance) - Posted 8 years ago

“I took out insurance and they were very efficient, documents through quick etc but after a month you have no telephone contact with the company any any requests are via email and I emailed them 8 months into policy to ask if I could temporarily add a driver to cover and it took them 48 hours to reply so aftersales service very poor.”

(Car Insurance) - Posted 8 years ago

“good service good price would be with you this year if not to gone up much you put whot hi think not had claim so don't no whot tu think nick hope to get quote when re new policy nick”

(Car Insurance) - Posted 8 years ago

“Customer service very friendly and helpful.”

(Car Insurance) - Posted 8 years ago

“A very good site to save money and to find the best insurance cover to suit your needs”

(Car Insurance) - Posted 8 years ago

“G and a have been very helpfull when I contacted them and good customer services”

(Car Insurance) - Posted 8 years ago

“Easy to buy and much cheaper than parent company (Aviva) for virtually same cover.”

(Car Insurance) - Posted 8 years ago

“Very happy with service. Hope it will be as straightforward when I need to renew in January 2016 I am from Kidderminster - the only thing from Dudley is the post code”

(Car Insurance) - Posted 8 years ago

“General Accident is an average car insurance company”

(Car Insurance) - Posted 8 years ago

“You can only speak to GA for 30 days after first buying a policy; after that everything had to be done online. I had problems when I changed a vehicle that they could not match on the deal database. Even if you need to complain you can only do so on line which just adds to the frustration when things are already going wrong. There should really be a person to speak to when there is a complaint that needs resolving quickly.”

(Car Insurance) - Posted 8 years ago

“Nice and easy.”

(Car Insurance) - Posted 8 years ago

“Very good service. With documents on I phone app which I think is a good idea .”

(Car Insurance) - Posted 8 years ago

“Much more economical than my previous policy and with a name I knew. Hope never to need to claim though!”

(Car Insurance) - Posted 8 years ago

“As a first time applicant to anon line service I found it a little difficult. However the guidance was very good an patient. I was very happy with the service.”

(Car Insurance) - Posted 8 years ago

“easy no problem service”

(Car Insurance) - Posted 8 years ago

“Have no need to contact insurance company so far”

(Car Insurance) - Posted 8 years ago

“Have no need to contact insurance company so far”

(Car Insurance) - Posted 8 years ago

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General Accident is rated 3.0 based on 575 reviews