Gladiator.co.uk Reviews

Name: Gladiator.co.uk
Rating: 2.32

2.3 Rating 111 Reviews

33 %

of reviewers recommend Gladiator.co.uk

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2.3

Based on 111 reviews


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Gladiator.co.uk 1 star review on 10th September 2020

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was charge £20 to change my address a customer for 3 years but I won’t renew disgraceful ripoff !!!!”

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Posted 4 years ago

“I changed a mailing address on our policy, company vehicle is not kept at this new address which they are aware of. They cancelled the policy as a result because they didn't like my new mailing address. Unbelievable that this company are still in business if the have Policies such as this. I sincerely hope they go bust very soon.”

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Posted 6 years ago

“Checked this out whilst looking at insurance. Amazing how many will complain when it’s actually their fault (not everyone obviously) The guy that was surprised that his policy was cancelled for having six points that he failed to mention. The guy upset because his policy cancelled when his payment wasn’t met. The man that was surprised that someone (his partner) couldn’t cancel his policy for him (but would have been pissed off if driving around with no insurance because his disgruntled ex had called in). The chap that thought his third party insurance was too expensive because his van was only worth £500 but with no thought that he’s being insured against hitting a far more valuable vehicle or worse, hitting a person. I’m not sure how many customers they have but these negative comments are just wasting everyone’s time, and reflect a tiny portion of their customers. If you have a genuine concern, voice it. If you want to gripe because you messed up, keep it to yourself So I gave them 5 stars because I found there service superb”

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Posted 6 years ago

“If you register a complaint with gladiator they cancel your insurence, it's a small office and as they all know your details if you've logged a complaint without security checks! Steer clear of these they might save you a pound but they dont pay out! Steer clear of the Welsh Welsh insurence company it's not worth the hassle”

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Posted 4 years ago

“I’ve been a customer of Gladiator for many many years , fully comp van cover ,plus up to £2000 worth of tools cover , . One afternoon a low life thief broke into my van and stole most of my hand tools and drills ( which I rely on to earn a living) , I researched and priced (conservatively) I priced to replace my tools between £1600 and £1800 ............ Gladiator paid ....... £385.54 pence ........ feels like I’ve been robbed all over again !!! But legally this time ! Absolutely destroyed my faith in these companies being there to protect you when you need them . Whether all insurance companies are like this l don’t know , this is the first time I’ve needed them . If this is the case I might as well put my money in my sock drawer . Yours sincerely D Wilson”

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Posted 4 years ago

“This site is gladiators own review site, I have tried numerous times to inform any one wishing to insure a vehicle with them STAY AWAY. Robbing shower of insurers.”

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Posted 5 years ago

“I’ve had to change insurance company as GLADIATOR have decided to nearly double renewal policy (13yrs no claims) Customer service might aswell be talking to a robot!!! Had to go elsewhere as there quote was a joke. Now been sent my no claims bonus through the post and and there saying I’ve made a claim which is untrue Avoid Avoid Avoid”

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Posted 5 years ago

“Shocking customer service. Added a named driver to the policy which as I expected increased my policy, but when I came to remove the name driver three months later, my personal policy doubled in price, when discussed with the 'customer service assistant' he said 'well you are free to cancel the policy at anytime Sir' to which I relied okay lets cancel it to which he relied 'that's a further £49 for cancelling'”

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Posted 5 years ago

“worst insurance company i have ever delt with because i changed my job they cancelled my insurance i wasnt even using my van to travel to work i use my push bike. i will never deal with them again and the manager wouldnt come to speak to me on the phone. just take a look at all the other reviews below Rubbish Company”

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Posted 6 years ago

“i got my van insured, they wanted more paper work that i sent to them. we went away on holiday for two weeks and i received an email while away to say they wanted more paper work, i email back to say we are away for another 5 days. on my return they have cancelled my insurance and charged me £160 ???????????? keep away plenty more out there. bert king”

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Posted 6 years ago

“Worst company I’ve ever been with”

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Posted 6 years ago

“Had Gladiator policy for a year on my truck, came to change vehicle and they said they could not isure it so passed me over to sister company Admiral! They insured it and said I needed to cancel the old Gladiator policy which I did, Gladiator charged me £50.00 fee for moving to sister company. They are nothing but a bunch of rip-off con merchants. I am putting in an official complaint to them, then FSCS then FCA. They need closing down”

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Posted 6 years ago

“Gladiator were fantastic in providing me with instant van insurance when I required it for my lease van, I'm a sole Trader electrician and to my shock my insurance was more than my lease but hey! After gladiator had insured me I had a call around 4 weeks after saying as I had a previous 6 points in 2015 (prior to insurance commencing) and had not mentioned my previous points ??? The insurance was Void. Therefore I had to begin a new insurance with another deposit of over £350 and the monthly payments would be higher by quite an amount . I Couldn't believe this as I had zero points on my licence. The next part is best: After adhearing to this and making the payments for Some time I sent the van back with a finished lease. My partner who set up the insurance and was allowed to pay and set up the direct debit with no contact of me was now not allowed to access the account and cancel the policy. Within the space of 12 days of non payment they have cancelled insurance and charged me two separate bills of over a £1000 !!! I'm already seeking legal Action on the matter and cannot believe the disgusting customer service I have had. Will advise everyone to stay clear of this insurance group.”

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Posted 7 years ago

“They could not even insure a transit van ! With Perfect driver history ! Plus they have a Terrible customer service attitude”

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Posted 7 years ago

“The worst insurance company. The worst coustomer service .”

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Posted 8 years ago

“Do not use this company they are awful !!!!!!!”

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(Van Insurance) - Posted 8 years ago

“They are very,very high prices F***k of!!!”

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Posted 4 years ago

“My van was stolen 2 and a half months ago and they don't want to give me any informations about my claim, I spoked with them many times in the phone and every time they told me I have to wait. Does anyone knows if a legal term for claims to be payed exists?”

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Posted 4 years ago

“A vehicle that I own was involved in an accident, Gladiator had their 'approved repairer' collect the vehicle on the 5th of September and I have not seen the vehicle since, and no one seems to be able to say when I will (Damage value advised to me £3000). If you can afford to lose your van for over a month without it damaging your income then Gladiator are the ones to use. It's as though it has been stolen by Gladiator because I could have had the repair done in three days! AVOID THIS COMPANY AND THEIR ASSOCIATE Companies.”

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Posted 4 years ago

“I really don`t normally give feedbacks, but on this occasion I feel I must, in the past few weeks I have had the need to ring about our van insurance and am extremely pleased at the level of service and help I have received, Nick in customer service is a great example of all that is good in my experience.”

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Posted 4 years ago

Gladiator.co.uk is rated 2.3 based on 111 reviews