Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,275 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the lowest quotes around. It was easy to purchase, such a simple process and documents are delivered via email.”

Helpful Report

Posted 7 years ago

“It's convenient and a very good peice”

Helpful Report

Posted 7 years ago

“Easy, quick and good price.”

Helpful Report

Posted 7 years ago

“Good value policy, easy to interpret and comprehensive”

Helpful Report

Posted 7 years ago

“The Policy Expert website was clear and easy to use. The young lady on the telephone was polite, helpful and patient! The price is competitive and affordable for someone on a fixed income.”

Helpful Report

Posted 7 years ago

Good afternoon, thanks for your feedback. We pride ourselves on offering the best possible customer service so are pleased to hear that our agent was polite, helpful and patient with you! Thanks, Hannah

Posted 7 years ago

“By reducing the ridiculous amounts I was paying to another firm for the same service”

Helpful Report

Posted 7 years ago

“Didn't have to use so don't know yet how good the service is.”

Helpful Report

Posted 7 years ago

“Quick and simple transaction with everything explained well in advance of purchase giving me a chance to look for other policies if I wanted to.”

Helpful Report

Posted 7 years ago

“Very pleased .”

Helpful Report

Posted 7 years ago

“Not had a reason to make a claim but the price is competetive and it was easy to complete the paperwork”

Helpful Report

Posted 7 years ago

“easy way of getting my insurance done”

Helpful Report

Posted 7 years ago

“The person with whom I spoke was clear and kindly”

Helpful Report

Posted 7 years ago

“Clear simple competitive renewal process.”

Helpful Report

Posted 7 years ago

“Fairly quick and easy. Best price”

Helpful Report

Posted 7 years ago

“fantastic service. you d just what we wanted.. and at a good price”

Helpful Report

Posted 7 years ago

“The online process was good. I liked it remembered my history. Although I did experience some problems with the personal items section .”

Helpful Report

Posted 7 years ago

“Happy with contents and cover of policy taken out also at a great price - simple website to use.”

Helpful Report

Posted 7 years ago

“Smooth, effortless transaction. Insurance made easy!”

Helpful Report

Posted 7 years ago

“I found it very easy and with no complications at all.. which is great, when life is busy enough! Thank you”

Helpful Report

Posted 7 years ago

“I found the staff helpful and courteous.I did have a little difficult y using the internet but on phoning it was all done for me quickly and efficiently”

Helpful Report

Posted 7 years ago

Policy Expert is rated 4.7 based on 20,275 reviews