Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & easy online process. Great value. Would recommend & use again.”

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Posted 5 years ago

“Nice and simple and well laid out”

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Posted 5 years ago

“Very happy with the service. My policy auto renewed before I realised and I was snowed under with my partner in hospital but they were quick to contact me so that I could amend it and resent it.”

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Posted 5 years ago

“Helpful answered phone and sent documents”

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Posted 5 years ago

“Very good so far. Haven't made a claim but the interface is easy to understand and the same goes for policy docs.”

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Posted 5 years ago

“Have the cover I need at a great price”

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Posted 5 years ago

“Good value and efficient process”

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Posted 5 years ago

“Have had a few policies from Policy Expert over the years and have always found that it was easy and the policies seems to offer good value for money. Have not had to claim on any of the policies yet so I can't vouch for them with regards to their claims procedures.”

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Posted 5 years ago

“I just got building and content insurance with PE at amazing price”

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Posted 5 years ago

“brilliant service and the cheapest. Value for money”

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Posted 5 years ago

“Friendly, reliable and never too much trouble. We have been customers of Policy Expert for the past 4 years now and have never had any issues with them - simple wording, comprehensive cover and at the end of the telephone if anything needs clarifying or amending. Simple online account function with ease to view all policy schedules and documentation. Just renewed again for another year, best price and cover around, cannot fault them.”

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Posted 5 years ago

“Easy to use. Great value for money.”

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Posted 5 years ago

“Simple and good cover. I had not heard of them before but they seem highly rated and thorough with their cover. I am surprised with the good value quote and look forward to getting further quotes with my other types of insurance.”

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Posted 5 years ago

“Best price and optional extras,very pleased to find insurance cover that I can mould to my requirements,highly recommended!!”

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Posted 5 years ago

“Very good price. Easy website to use.”

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Posted 5 years ago

“Good value, prompt service”

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Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

“Good apart from trying to debit my account a month before renewal date”

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Posted 5 years ago

“Fairly easy to set up and add additional services, however not so easy to view choices on a phone app. Good value, but you only know how good they are when you put in a claim.”

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Posted 5 years ago

“Really easy to take out, good price!”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,412 reviews