Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Policy Expert Reviews

4.7 Rating 19,513 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

4.7

Based on 19,513 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 13th February 2023

Policy Expert 5 star review on 29th January 2023

Policy Expert 5 star review on 29th January 2023

Policy Expert 5 star review on 8th December 2022

Policy Expert 5 star review on 25th November 2022

Policy Expert 5 star review on 11th June 2022

Policy Expert 5 star review on 9th March 2022

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They treat their customers poorly. When you want to make a claim, it's handled by a third party company that doesn't have any information about the policy. What makes it even worse that you have to agree to new terms and conditions with the claims company when you want to make a claim.”

Posted 2 hours ago

“Great price and easy application process. Matched the cover of my old policy but with a substantial saving.”

Posted 19 hours ago

“Covered everything I needed plus a couple of things I didn't need”

Posted 3 days ago

“Policy details were easy to complete, great price....a huge £150cheaper ....than my current provider who I have been with for the last 2 x years....AND it included HOME Legal at NO extra cost....so all looks good on paper”

Posted 3 days ago

“Webpage very clear & self explanatory, covered all points in policy that we required. Also cost of policy quote extremely good & a lot lot better than who we were previously with. Thanks.”

Posted 4 days ago

“After going on the comparison website I picked two potential suppliers. The first; system was slow sbd unable after 15 minutes to get through. These guys were quick , simple straight forward system. Booked in 10 minutes”

Posted 5 days ago

“My new policy with Policy Expert knocked nearly £200 of my existing insurance company. Online forms were easy to fill in, took about 10 minutes. Ver6, very competitive.”

Posted 6 days ago

“My new policy with Policy Expert knocked nearly £200 of my existing insurance company. Online forms were easy to fill in, took about 10 minutes. Ver6, very competitive.”

Posted 1 week ago

“After going on the comparison website I picked two potential suppliers. The first; system was slow sbd unable after 15 minutes to get through. These guys were quick , simple straight forward system. Booked in 10 minutes”

Posted 1 week ago

“So easy to sort policy for building and contents insurance. Just clicked on the tick boxes I needed!”

Posted 1 week ago

“Nice and helpful”

Posted 1 week ago

Hello, Thanks for taking the time to leave your review. We hope that feedback obtained from reviews such as yours could give us an opportunity to look into any way our overall services could be improved - from the efficiency of our website, how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 3-stars is reflective of any of these experiences or if you have further thoughts on how we can improve our services. we would like to hear them. We are available at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 1 week ago

“Very good cover at a very reasonable price”

Posted 1 week ago

“Quick and easy to enter details for quote and the quote very competitive.”

Posted 1 week ago

“Easy to use”

Posted 1 week ago

“Excellent Web site and were able to give me a very competitive price for my home insurance. I would thoroughly recommend to all.”

Posted 1 week ago

“Started with the Compare the market site and spoke to Emmanuel who was extremely friendly and helpful and efficient, and gave me confidence to proceed. All went smoothly and you have got yourself a very happy and relieved customer.”

Posted 1 week ago

“Really slick service in arranging my home insurance with Policy Expert. Very happy thank you.”

Posted 2 weeks ago

“It was a very easy process to set up my new home insurance”

Posted 2 weeks ago

“Very easy online site to navigate. Guides you through each step with extreme clarity.”

Posted 2 weeks ago

“After doing my research on line Policy Expert offered the most comprehensive cover for the best price which included , consents, building, accidental damage and legal advice. Application process was easy to do on line.”

Posted 2 weeks ago

«
1
2
3
4
5
»

Policy Expert is rated 4.7 based on 19,513 reviews