Policy Expert Reviews

4.7 Rating 19,517 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,517 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
5
Ewa
I had a lovely experience talking to the advisor who enabled me to purchase my home insurance making sure everything is listed. Didn’t pressure me in any way. Knowing my home Is fully insured and all its contents. Hence I am happy to leave a very positive response.
Policy Expert 5 star review on 13th February 2023
Helpful Report
Posted 1 year ago
5
Paul I
I would thoroughly recommend Policy Expert as they not only offer a very competitive price but their claims service is second to none. Having had the miss-fortune of suffering a fire in our kitchen last year, the whole process was dealt with very professionally via Trinity Claims, their department responsible for this, and the work needed was carried out quickly and very professionally. Thanks to all concerned.
Policy Expert 5 star review on 29th January 2023 Policy Expert 5 star review on 29th January 2023
Helpful Report
Posted 1 year ago
5
Kirsty
Policy Expert's quote: more affordable than the renewal from my previous insurers, with a level of cover equalling, if not in a couple of places, exceeding last year's cover ......... what's not to like! A happy new customer
Policy Expert 5 star review on 8th December 2022
Helpful Report
Posted 1 year ago
5
Rebecca
What can I say…wow excellent service from start to finish. Found policy Expert on line, found the policy which suited my needs then called to go through the policy over the phone. What a fabulous customer service I received. Will definitely recommend policy Expert.
Policy Expert 5 star review on 25th November 2022
Helpful Report
Posted 1 year ago
5
Stephen J
I Don't look for the cheapest car insurance. I look for the best value for money. Policy Expert is by far the best value for money. It is so good 4 family members have insured their cars with Policy Expert. We have all taken out home insurance with them as well.
Policy Expert 5 star review on 11th June 2022
Helpful Report
Posted 1 year ago
5
Verified Reviewer
Very easy to deal with and most competitive.
Policy Expert 5 star review on 9th March 2022
Helpful Report
Posted 2 years ago
5
JOHN O
I was totally impressed with the ease with which I was able to arrange this insurance and then to find that there were other very useful benefits given with it. It made such a wonderful change to be able to complete the application so easily and feel safe in the knowledge that I was not going to find numerous essential add-ons after completion. I look forward to not needing to use the provisions of the policy, but secure in the knowledge that if that was unfortunately necessary, my initial reaction of a very competent organisation would make the process bearable!
Policy Expert 5 star review on 25th January 2022
Helpful Report
Posted 2 years ago
5
Simon
Easy to setup exactly what was needed and perfect price
Policy Expert 5 star review on 18th January 2022
Helpful Report
Posted 2 years ago
5
Easterine M
A very competitive quote for home Insurance. When I accepted the quote, the process of signing up was seamless and satisfying. I would recommend Policy Expert to anyone who is looking for value for money home insurance.
Policy Expert 5 star review on 3rd September 2021
Helpful Report
Posted 2 years ago
5
Unverified Reviewer
Meerkats found you. You ticked all my boxes. Bought your policy. Happy with your price
Policy Expert 5 star review on 14th July 2021
Helpful Report
Posted 2 years ago
5
Bob H
My existing home insurance price rises each year despite no claims so I finally changed over to Policy Expert. A great feeling. I gained better coverage and saved £222 on buildings and contents.
Policy Expert 5 star review on 3rd July 2021
Helpful Report
Posted 2 years ago
5
Carol M
Purchased another policy this qeek. I've had both car and house insurance with Policy Expert over the years as their prices always come out tops and they include some features in the price which you have to pay extra for with other, more expensive insurers.
Policy Expert 5 star review on 22nd May 2021
Helpful Report
Posted 2 years ago
5
Ash
Good realistic prices for an excellent product , the site was was so simple to use and for a 60 year old I was insured in minutes,well done Policy Expert!
Policy Expert 5 star review on 28th April 2021
Helpful Report
Posted 2 years ago
5
Elias A
Conversation went well. Barett, the person who handled my quote was welcoming, clear with his questions and explanations.
Policy Expert 5 star review on 27th March 2021
Helpful Report
Posted 3 years ago
5
Stan.
Really easy and straight forward to process and get the cover I needed for my home.
Policy Expert 5 star review on 23rd November 2020 Policy Expert 5 star review on 23rd November 2020 Policy Expert 5 star review on 23rd November 2020 Policy Expert 5 star review on 23rd November 2020
Helpful Report
Posted 3 years ago
5
Unverified Reviewer
Very happy to find this price for home insurance. Will definitely buy again next year. Highly recommended. Policy expert is the best.
Policy Expert 5 star review on 15th November 2020
Helpful Report
Posted 3 years ago
5
Marjorie M
I purchased my home insurance on line, was easy to do and quick. good price with some extra cover for free, bonus.
Policy Expert 5 star review on 5th November 2020
Helpful Report
Posted 3 years ago
5
Unverified Reviewer
Excellent service
Policy Expert 5 star review on 19th October 2020
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 19,517 reviews