RAC Insurance Reviews

2.2 Rating 1,188 Reviews
30 %
of reviewers recommend RAC Insurance
2.2
Based on 1,188 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult

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RAC Insurance 1 star review on 1st December 2023
John
RAC Insurance 1 star review on 23rd December 2022
Marie Robinson
RAC Insurance 1 star review on 23rd December 2022
Marie Robinson
RAC Insurance 1 star review on 27th September 2022
Marie Medor
Anonymous
Anonymous  // 01/01/2019
Just had to call regarding my policy and to change a few details. I was helped by a lady called jasmine who was fantastic! So helpful, patient and actually sounded like she wanted to help me. She even offered me a cheaper policy without me even asking for it!!!! Well done Rac and thank you Jasmine for making my life easier today. 😊
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Posted 4 years ago
Got insurance with them yesterday, including free breakdown assistance. Cars battery went flat, called them up and they came out. The battery was faulty. They replaced it. Was great
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Posted 4 years ago
very easy to set up , but expensive on my citreon cheap on my old volvo estate
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Posted 4 years ago
Vh
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(Home Insurance) - Posted 4 years ago
Very good company
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(Home Insurance) - Posted 4 years ago
Had very pleasant experience dealing with their team of workers who have been extremely helpful, prompt and efficient.
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Posted 4 years ago
Excellent service , was not aware I could get a few hundred discount on policy renewal just by shopping around. Extremely helpful service. Worth waiting half hour on the phone for
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Posted 4 years ago
Hi Would just like to say that the service i recieved today about a new car quote was second to none . The young lady Nicole Butler from the Peterborough branch was very polite ,professional and freindly .It was a pleasure to listen to her advice . Thankyou Nicole 🙂
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Posted 5 years ago
saved over £400 pounds, how do they do it?
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Posted 5 years ago
Hi just changed my car insurance from aa to rac.the gentleman was fantastic totally upfront and did all he could to get me a competitive rate.i had been with aa but cancelled insurance as there were all these hidden extras.will never go back.cannit stress how great the rac representative was.
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Posted 5 years ago
Fantastic fabulous and easy to use happy
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Posted 5 years ago
Great service that’s quick and easy to use.
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Posted 5 years ago
Very easy to deal with no waiting around and saved me a lot of money and got free legal cover happy days
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Posted 5 years ago
Straight forward & easy to set up car insurance, with a sensible reward at a competitive price
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Posted 5 years ago
Straight forward & easy to set up car insurance, complimented with sensible rewards at very competitive price
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Posted 5 years ago
Good customer service and price.
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Posted 5 years ago
Great price for car insurance will use them again.
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Posted 5 years ago
good easy to use and info given
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Posted 5 years ago
They are the best!
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(Car Insurance) - Posted 5 years ago
The policy was quick and easy to sort out and very reasonable
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(Home Insurance) - Posted 5 years ago
RAC Insurance is rated 2.2 based on 1,188 reviews