RAC Insurance Reviews

2.35 Rating 1,040 Reviews
33 %
of reviewers recommend RAC Insurance
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.35 out of 5
Cancellations & Refunds
Cancellation Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Great deal provided via Topcashback. Very easy site to use and documentation provided very quickly
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Posted 1 month ago
Had a prob on line but phoned up guy helped me immensely , get the policy I required 1st class
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Posted 3 months ago
Easy fast bit pricey but think its worth it
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Posted 3 months ago
They have always been there for me.and always gave good services even breakdown.
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Posted 4 months ago
Amazing policy and customer service amazing
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Posted 4 months ago
Simple VALUE to money Easy buy And Fast
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Posted 7 months ago
Easy to contact t answered any queries with no judgement
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Posted 7 months ago
Easy to use, everything is done for you on line, fantastic.
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Posted 8 months ago
Easy fast and great support from the agents, 200% recommended
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Posted 8 months ago
Great customer service.
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Posted 9 months ago
Very easy to use & very quick with results. 8Also the added bonus of £20 ,money off vouchers
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Posted 9 months ago
Very good prices and easy to use
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Posted 9 months ago
it was very good
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Posted 9 months ago
So easy to do saved ££s from last insurance
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Posted 10 months ago
Exceeded what I thought customer service was. Genuinely so happy I chose RAC. Being a young female stuck at the side of the road 80 odd miles from home was overwhelming; I was helped by three separate RAC employees today/this evening and I’m so thankful for the way I was treated, and the level of customer service I received was fantastic. Recommend highly ! Only got recovered to my home address about 30 minutes ago but wanted to right a review before going to sleep! Thank you so much RAC.
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Posted 10 months ago
Contacted RAC today for the first time . A man named Keith was sent out to me at 01LL and arrived within 20 minutes of making the phone call. Keith dianogised the issue very quickly . Very happy with service and staff . Thank you
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Posted 1 year ago
Always willing to help. Purchased a Car Breakdown Insurance from RAC. I did not get a confirmation from them. As soon I made them realise, it was quickly sent and the person on the phone was very professional.
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Posted 1 year ago
got very reasonable price this year.
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Posted 1 year ago
ok not bad
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Posted 1 year ago
Signed up for car insurance back in June as they had the cheapest premiums available, and it was not a black box policy which was great. Unfortunaley my car had a head gasket failure and it was time to get rid of it and start looking for a new one. Read lots of bad reviews regarding RAC cancellations but I got through to a woman from sunderland and after explaining, my policy was cancelled within minutes and I was charged the normal cancellation fee of £55. Since I rang up 1 day before the next month started, they had already started taking around £40 so the cancellation fee I had to pay had deducted this so only had around £15 to pay. Lovely woman and lovely service :D
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Posted 1 year ago
RAC Insurance is rated 2.35 based on 1,040 reviews