“Trying to contact them was a nightmare, was on hold for around 40mins every time. The staff were rude and unhelpful, all they were interested in was putting me through to the personal injury dept. dept. My car was written off through no fault of my own and when I tried to get my new car insured they refused and tried to sell me another policy, which was double my initial payment, stating my current insurers didn't insure 7 seater vehicles. They said they'd call me back but never did. I sent them an email and messages which they said they would look into and weeks later I still haven't had a response. I would NOT recommend Right Choice.”
“Vultures. Charging a cancellation fee within 14 days cancellation period and before the start of the policy. Could not get through on the phone to talk to anyone.”
“I not happy this insurance, every one have hard month about covid-19 ,and insurance charges fees , we try put everything up date, the right choice insurance take advantage about covid_19 , soon I finsh my insurance with you , never more a back to this company never I change my two insurance for better company
Not fair”
“From the beginning the insurance company wasn’t very good. So many difficulties and stress. The customer service wasn’t good either at all. The less I had to deal with them the better. They take no responsibility for anything even their own mistakes. I genuinely cannot wait to leave them...”
“This insurance company was an mistake to go with the didn't evenactivate the insurface after they claimed they did after a week I had to cancel my policy but then they took the cancellation fee out twice and till this time me writing this they haven't paid back my money I would never recommend this insurance brokers to anyone”
“The policy amount on your website is nothing like you pay when you go through to the actual customer service they are providing clickbait nothing more nothing less but they are slightly cheaper than the rest”
“When i made my first insurance for my car in this country after 1 year of driving a van for a company they told me that year driving a van in UK doesn't count for no claim bonus,the van doesn't count as a car for them and my insurance got sky rocket.verry poor service and they try to rip you off as soon as they receive the deposit from you wich is a lot.”
