Sure Thing Reviews

Name: Sure Thing
Rating: 3.48

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

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3.5

Based on 553 reviews


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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fully comprehensive cover with lots included within Sure Thing policy, I could of had fully comprehensive else where for as little cost total of £394 but did not cover much so with extras included in policy cost rises to £550 best I could find was with Sure Thing plus happy with AXA is underwriters to policy, large company and if have to claim on 2 occasions been great to deal with.”

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Posted 7 years ago

“Neat & simple, even for this 'wrinkly'.”

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Posted 7 years ago

“Cheap enough quote & they have kept me informed on details & updates”

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Posted 7 years ago

Hi. Thank you for taking the time to leave us some feedback. I am thrilled you have been happy with the service you have received. Have a safe year driving! Thanks, Amy.

Posted 7 years ago

“Very poor customer service. Had breakdown on policy. Was initially told i'd get a call back, As all agents were busy. Got a call back 20 min later Was told I had no breakdown cover. Was put on hold for 10min for an internal discussion Was then transferred to a different dept. Very hard to make a simple claim Poor communication, understaffed.”

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(Car Insurance) - Posted 7 years ago

Hi, I'm very sorry to see you haven't received a good service from us. I would like to look into this for you to see if there is anything we can do for you as this isn't the service we want to offer our customers. Can you please send your details to feedback@surething.co.uk and I will make contact with you. Thanks, Jonathan.

Posted 7 years ago

“I had problems getting online to sign a letter and because of this was charged £10 for a paper copy to be sent to me even though I had emailed and told them that I was having problems. They did say it would be refunded if I sent the paper copy back by a certain date which I did but have never received a refund.”

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(Car Insurance) - Posted 7 years ago

Hi Susan, thanks for taking the time to leave feedback. I apologise if you had trouble accessing your credit agreement online. I would like the opportunity to look into this and determine why you never received your £10.00 refund. Could you please send your details onto feedback@surething.co.uk and I will investigate this and get in touch with you. Thanks, Jonathan.

Posted 7 years ago

“Cheap”

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(Car Insurance) - Posted 8 years ago

“First off, how do you review this company? I went to an insurance comparison site, went for the cheapest quote, got hooked up with this company and since then, no problems. But I haven't (touch wood) had to claim! I wonder if the postive reviews here are in the same situation as me?”

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Posted 8 years ago

“They are great for insurance but I paid £10 over 4 months ago to receive my documents threw the post and still haven't received them”

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(Car Insurance) - Posted 8 years ago

“Great Price Good for classic cars”

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(Car Insurance) - Posted 9 years ago

Sure Thing is rated 3.5 based on 553 reviews