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The Co-operative Insurance Reviews

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Np problem”

(Car Insurance) - Posted 3 years ago

“Quick with getting the car repaired and getting us a courtesy car but the rest they Left us in the lurch Not fourth coming with info or how the claim was proceeding No info if the other party had admitted liability Had to keep phoning to find out”

(Car Insurance) - Posted 3 years ago

“Cooperative Insurance responds to your requests quickly enough.”

(Car Insurance) - Posted 3 years ago

“There very good & have knowledgeable service members”

(Car Insurance) - Posted 4 years ago

“The claim is taking a long time to be resolved utvstiklnisnt resolved after morevtgan 2 months and I have had to pay the excess and am still waiting for an outcome to get my money refunded”

(Car Insurance) - Posted 4 years ago

“Good company but I Ave got too get in touch cos they aventurine set up direct debit properly and taking money out early but overall I'm very happy with the service provider”

(Car Insurance) - Posted 4 years ago

“Not much to say. Decent cover at a bearable cost but I have not needed anything from the insurer”

(Car Insurance) - Posted 4 years ago

“It would be a good thing to add a policy for insurance of more than one vehicle l will have to insure with a different insurer when my policy term is completed due to having another vehicle l drive on very few occasions maybe 1600 miles a year kind regards Jim McHale”

(Car Insurance) - Posted 4 years ago

“Very straightforward and easy to deal with.”

(Car Insurance) - Posted 4 years ago

“Very good quick and easy to join”

(Car Insurance) - Posted 4 years ago

“Good”

(Car Insurance) - Posted 4 years ago

“Good cover, good communication as well as cheap and flexible.”

(Car Insurance) - Posted 5 years ago

“Not had to claim”

(Car Insurance) - Posted 5 years ago

“Good clear advice and made to understand and very helpful and clear to me Communication was excellent”

(Car Insurance) - Posted 5 years ago

“The same as the rest click on go through the questions simple”

(Car Insurance) - Posted 5 years ago

“Before Xmas I had to claim on my home emergency cover (no hot water). When I claimed I was advised that element of my policy was provided by axa. After 2 weeks of ineptitude from axa, during which heating engineers failed to turn up, I found my own company to do the repairs. During this period I requested the co-op to chase this up as my insurance premium had been paid to them and not to axa. Not unreasonably I expected them to take some ownership in resolving the situation. Whilst I spoke to some pleasant people at the co-op, they all ultimately passed the buck to axa. What they failed to grasp was I purchased EMERGENCY cover. Would I recommend? Definitely not!”

Posted 5 years ago

“happy with the cost of insurance”

(Car Insurance) - Posted 5 years ago

“Good value”

(Car Insurance) - Posted 5 years ago

“Allways had co op”

(Car Insurance) - Posted 5 years ago

“The young lady who sorted me out with my laptop loss was very sympathetic and helpful.maybe 10 out of 10. John Stoney”

Posted 5 years ago

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The Co-operative Insurance is rated 3.6 based on 697 reviews