Geek Reviews

3.4 Rating 436 Reviews
58 %
of reviewers recommend Geek
3.4
Based on 436 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 10%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Geek 5 star review on 20th November 2023
Urban Clap Contact Number //-9120618680...//..9120618680..All India Booking
Geek 1 star review on 5th March 2022
Scott F
Geek 1 star review on 5th March 2022
Scott F
Geek 1 star review on 5th March 2022
Scott F
Geek 1 star review on 5th March 2022
Scott F
Geek 1 star review on 5th March 2021
Laurence Howell
Geek 1 star review on 5th March 2021
Laurence Howell
6
Anonymous
Anonymous  // 01/01/2019
For a while everything was smooth shopping until now, ugh, I never received an item from a Geek purchase, wheres Geek notified me that my purchase has been delivered. I never got a refund nor a reshipment of the item I had patiently anticipated. I reordered the item with me Geek cash just zero out my Geek account and move on. Hopefully, this reorder will make to my address. Horrible shopping online experience by far!
Helpful Report
Posted 4 years ago
90 plus orders placed, 70 marked Refunded (unavailable ?) but 14 days refund policy yet items still advertised at higher prices and told if i cancel my account without ensuring i,ve recieved any refunds due id lose them. Thought they'd been great ! Recommended them a lot! Don't trust them any more! Customer service just robotic!? replies. Now i have to troll my bank accounts 70 plus refunds to work out i'm getting everything i should. Before i tell them to stuff there dodgy looking site.
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Posted 4 years ago
I guess I have been very lucky because I have only had a few issues, and any time I do I contact support. I either get my money returned to me or put towards geek cash, and in either case I still have the option to wait for the item. I have always decided to wait, and it pays off cause for all of two times I have received my item. You do have to wait a while, and many complain about the size with clothes/items but all that is needed is to read the size conversion chart or the description to check the size. If you are going to complain about the size of the clothes/items blame yourself for not putting the effort in to read the details...not Geek/Wish.
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Posted 4 years ago
Shipping is to expensive won't be purchasing of there anymore
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Posted 4 years ago
Horrible product. They messed up on three straight projects. Move on...nothing to see here.
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Posted 4 years ago
My last 2 orders never arrived, I will try one last time with the geek cash they offered even tho I needed the full refund. If this doesn’t work and don’t get my item, I’m saying “no more ordering from wish or geek”. I will try other companies that are more reliable.
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Posted 4 years ago
Sent wrong item. No refund or exchange. Got stuck with something I don't want and it cost me over $50. Ignored emails. Terrible customer service. Stay away.
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Posted 4 years ago
Terrible customer service and you never receive packages you pay for! Jen when you request a refund the excuse you a fraudulently requesting your money back! I no longer use this app due to the fact that 70% of my orders don't arrive and they now refuse to refund any of my money! Get better deals on Google shopping Amazon or Ebay and actually receive your stuff!
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Posted 4 years ago
Geek customer care number 9002395830
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Posted 5 years ago
Rip off artists. Bought an item for $5.10. They charged me the $5.10 and whacked another $51.50 on top. They are not responding to my complaint about the $51.50.
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Posted 5 years ago
Have to look items over again..to compare
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Posted 5 years ago
Between geek dont want to do refunds now wish dont wanna pay a refund from wish..having the same problem with both sites
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Posted 5 years ago
Appalling customer service don’t use these people as if there is a problem you can’t get hold of anyone and if you email they don’t reply or contact you
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Posted 5 years ago
Don't know what's happening with Geek and Wish. Never really had problems with them been ordering slot now out of the blue I can't order unless I send a photo of my bank statement. I emailed several times and get a useless response that make no sense at all. So I called the 800 number only to get refered to there email address. Such a joke why do I need to send a bank statement when they already take my money and send me my order now can't place an order. Well dudes there are other sites. Read the reviews some of these clowns are after more than your money
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Posted 5 years ago
I ordered a couple of computers and then after a couple of minutes at castleton you guys said you'd give me back my money but then you charge me geek bunny $350 now you won't even let me have the money for the parts you don't have a telephone number I can't get ahold of you you tell me you go get back to me in two to three working days that's fifteen tides are called called you about that what are you trying to do still my tree on $50 that you have I sent you pictures of my biggest state in the same time you took my $350 is the worst shot I've ever seen don't nobody try to buy anything off of this site I bought stuff for a year up in the site long as it is 10 of $15 is all right before you think over $100 forget it I might have to go to the damn channel 7 and said the news people could do me any good
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Posted 5 years ago
I now have had one item never show up and now have another that isn't what I ordered! It seems for some reason I have been flagged? Is there a way of communicating with someone in customer service?
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Posted 5 years ago
Geek is the worst place I've ever shopped at they're trying to take my $350 I look at two items I bought them and I den I reject them after three or four minutes they said they wouldn't charge my charge card but it would have had to charge it anyway so the next day I see $350 on my geek money I don't know what geek money is so I looked at it and said it's free money so I bought a computer on it did after a day I thought about it I go when I get $350 at that I looked at the two things I cancel end up with $350. Write Connie on it so I cancel that cancel my charge card and they wouldn't charge me anyway they said give me back the merchandise so I try to get my money back a month to Dice Man I want me to take a take a picture of my charge of my bank account so now they won't even let me buy the $350 worth of stuff they got no telephone number you can't get ahold of nobody on the computer works and it's the same thing over and over there get back to you two or three days and this is been 3 months this place is not my ripoff
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Posted 5 years ago
10 items ordered 2 received
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Posted 5 years ago
I ordered a Bluetooth speaker system on 12/28/18 and paid for fast delivery to my home to be delivered today and the merchandise never came, I tried to contact geek but was unable to, they drafted the money from my account and no speakers, when I tried to contact them I got a recording telling me that the extension was not available at this time! They are scammers!!!
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Posted 5 years ago
worst website i have purchased from by far. i used the geek app not the wish. out of the 12 things i have purchased. only 3 items have came in. the rest never came due to either shipping problems on there end not putting the correct address or they lied and never shipped it but took my money. so thank goodness i bought everything through paypal. it has been a nightmare trying to get my refunds back and not only was that a nightmare but the actual website / app geek, FROZE my account due to so many refunds!!!!! WTF, THAT IS NOT MY FAULT YOU CANNOT GET MY PACKAGE TO ME, so, they wont let me refund on there website so i went straight to paypal to get my money back for the crappy cheap knock off pos chinese items. stay with ebay or amazon. this website is a freaking joke. cheap items yes but crappy shipping / and customer service as there is NON, its all automated messaging. Not even a PHONE NUMBER to call for customer support..... from one un happy x customer that will never use either app's again.
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Posted 5 years ago
Geek is rated 3.4 based on 436 reviews