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Geeks on Wheels Reviews

4.8 Rating 6,005 Reviews

96 %

of reviewers recommend Geeks on Wheels

Company Reviews

4.8

Based on 6,005 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 19th February 2024

Geeks on Wheels 5 star review on 29th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 3rd August 2023

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JoshD was excellent had my computer updated”

Posted 3 weeks ago

Hi Christine, thank you for your 5-star review! It's great to hear your recent experience with us was a good one! All thanks to our awesome technician Josh. Thanks again!

Posted 2 weeks ago

“Very personable Geek took care of the connection problem I had with setup of a replament router. All solved and up and running. Other minor issues with PC taken care of.”

Posted 3 weeks ago

Hi Ken, thank you for your review! We're very pleased to hear that your connection problems as well as your other tech issues were resolved. All with a technician who ensured your experience was a positive one! Thanks again Ken!

Posted 2 weeks ago

“Excellent service, prompt response, friendly, helpful advice.”

Posted 3 weeks ago

Thank you for your 5-star review! It's awesome to hear your recent booking with us ticked so many boxes!

Posted 3 weeks ago

“found him curtouse and very business like and did the job”

Posted 3 weeks ago

Hi Clifford, thank you for the feedback and kind words, we always love hearing when our technicians impress! We hope to help again in the future.

Posted 3 weeks ago

“Carlos was great. Worked really well and sorted everything we needed done. I had a problem I was worried about but he sorted it in no time,was so relieved I gave him a hug!”

Posted 4 weeks ago

Hi Margaret, what a lovely review! We're so pleased to read just how relieved you were after Carlos was able to sort everything you needed! It can be stressful when a tech issue pops up, but we're so happy we could help this time. Thank you for the 5-star review, we'll be sure to pass on your feedback to Carlos!

Posted 3 weeks ago

“Amandeep sorted my printer connection and any questions I had.”

Posted 4 weeks ago

Hi Susan, we appreciate the glowing review and will be sure to pass on your kind words to Amandeep!

Posted 3 weeks ago

“Great service from your IT staff with great advice too.”

Posted 4 weeks ago

Hi Al, thank you for the 5-star review, we're stoked to hear we're able to provide a great service and some helpful advice!

Posted 3 weeks ago

“Very nice young man who gave useful advice”

Posted 4 weeks ago

Hi Ruth, Thank you for the great feedback and 5-star review!

Posted 3 weeks ago

“Great service from Vaughan, who is very personable and capable, and doesn't make you feel stupid. Highly recommend the service and punctuality of the Geeks on Wheels crew.”

Posted 4 weeks ago

Thank you for the glowing 5-star review, Jacqueline! We always try to take our customers to a better place with their technology and speaking to our customers in plain English without the tech jargon is a big part of that! Thanks again for the kind feedback we'll be sure to let Vaughan know.

Posted 3 weeks ago

“Amazing tech support again. Very helpful and not a problem to explain to us any changes or updates that may be needed. Thank you Arron E.”

Posted 4 weeks ago

Hi Pam, we appreciate the kind feedback and are glad to hear Aaron was not only able to get your tech sorted but offered some insight along the way. We hope to help again in the future!

Posted 3 weeks ago

“The fellow who came to sort my problem out, Tim, was excellent. Very friendly, very knowledgeable and very quick. Took the time to answer any questions that I had and explained in a way that I understood.”

Posted 4 weeks ago

Hi Allan, we really appreciate the kind feedback and positive review! We're all about giving our customers the knowledge to understand their technology more. We hope to help again in the future and will be sure to pass on the kind words to Tim.

Posted 3 weeks ago

“Great service as usual. On time, always helpful, get the job done. Thanks for your help today JacobD.”

Posted 4 weeks ago

Hi Jenna, thank you for the wonderful review! We're stoked to hear you found the service great and Jacob was able to get the job done. We look forward to helping again in the future!

Posted 3 weeks ago

“Excellent help and service from Tom”

Posted 4 weeks ago

Hi Colleen, thank you for the great feedback and 5-star review. We're glad to hear Tom was able to provide the help you needed!

Posted 3 weeks ago

“I'm a registered user of the Geek Helpline, which is a godsend. "Jim" fixed not only a new problem re lost access to Word and Firefox....both happening unexpectedly and at absolutely the most inconvenient time....but also a long-standing printing issue that at least three others had tried in vain to fix. Helpline is easy to use and cost-efficient, particularly if you're lucky enough to have someone like Jim at the other end of the phone.”

Posted 4 weeks ago

Hi Marjorie, thank you kindly for your 5-star review! We're so pleased to learn that our helpline service continues to be of great value to you. It sounds like Jim went above and beyond in assisting you with your recent Word, Firefox and printing issues. This exemplifies the high standards we aim to achieve in our service, and we're so pleased Jim was able to deliver on this. We'll be sure to let him know how happy you are with his quality of service. Thanks again Marjorie for you continued support!

Posted 4 weeks ago

“Donovan knew what he was doing, helped me no end, in working with improved method on my PC”

Posted 4 weeks ago

Hi Merryl, thanks for your positive feedback, we're stoked to hear that Donavan was able to get your PC sorted and we appreciate the 5-star review!

Posted 4 weeks ago

“Always dependable and informative happy with their customer service.”

Posted 4 weeks ago

Hi Duncan, thank you for your kind feedback and 5-star review, we strive to have great service and a dependable team so are glad to hear you found that. Thanks again!

Posted 4 weeks ago

“Sashika was able to sort out our internet problems today very thoroughly and also explained it all in simple terms easily understood. Geeks service continues as per previous high standards. Also same day service which was most appreciated.”

Posted 1 month ago

Hello! Thank you for your 5-star review. We're so pleased to hear that Sashika was able to deliver the highest of standards for your recent booking with us. We endeavour to not only provide top-notch solutions but also to impart some of our expertise in a clear and understandable manner so you feel more confident with your tech when we leave! Thanks again!

Posted 1 month ago

“Each time we have used Geeks on Wheels we have been helped. This last occasion was particularly helpful.”

Posted 1 month ago

Hi David, thank you for the 5-star review and positive feedback. We're happy to have helped you on more than one occasion and hope to continue doing so in the future!

Posted 1 month ago

“Great service, very helpful and very knowledgeable.”

Posted 1 month ago

Hi Debbie, many thanks for the 5-star review and kind words. We pride ourselves on our great service so are pleased to hear you found it just that.

Posted 1 month ago

“We were very happy with Vaughan. A very pleasant and efficient technician.”

Posted 1 month ago

Hi Jenny, thank you for the positive feedback and 5-star review! We're glad to hear that Vaughan was pleasant and efficient and will be sure to pass on your kind words.

Posted 1 month ago

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Geeks on Wheels is rated 4.8 based on 6,005 reviews