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Geeks on Wheels Reviews

4.8 Rating 5,988 Reviews

96 %

of reviewers recommend Geeks on Wheels

Company Reviews

4.8

Based on 5,988 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 19th February 2024

Geeks on Wheels 5 star review on 29th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 10th October 2023

Geeks on Wheels 5 star review on 3rd August 2023

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Chris - arrived on time explained everything to me I will recommend your service to all of my friends. Thank You Janice Kennedy”

Posted 1 month ago

Hi Janice, thank you for the 5-star review! We pride ourselves on being able to explain tech issues in plain English, so are glad to hear you were happy with the service and will recommend us to your friends! Thanks again.

Posted 1 month ago

“Excellent service. Punctual, professional. Highly recommend to anyone. They are great.”

Posted 1 month ago

Hi Pat, thank you for the wonderful review and 5-star rating. We're stoked to hear you rate our service so highly!

Posted 1 month ago

“Had never heard of them until a friend suggested them to me. Loved that all services are listed on the website as I had called multiple businesses and all were no help. Woman on phone was lovely and Donovan who showed up was very friendly, whole thing was quicker and easier than anticipated. Overall great experience and really helped me out.”

Posted 1 month ago

Hi Rhiley, thanks for trying us out! We're glad to hear the experience from start to finish was a good one, and we appreciate the positive feedback and 5-star review. Helping out is what we're all about!

Posted 1 month ago

“Great service. He was new but sorted everything I needed done”

Posted 1 month ago

Hi Julie, thank you for the positive review, we're glad to hear that everything you needed done was sorted!

Posted 1 month ago

“Jacob, our technician, arrived on time and was knowledgeable and courteous. He listened to my requests, answered questions and resolved the problems I encountered with setting up a new MacBook Air laptop. I highly recommend Computer Geeks and Jacob.”

Posted 1 month ago

Hi Lynn, we appreciate the positive feedback and 5-star review. It's always great to hear when our technicians can get our customer's problems resolved and leave them in a better place with their tech than when we arrived! We'll make sure to pass on your feedback to Jacob.

Posted 1 month ago

“I found Alex to be fantastic. Really great at explaining all the tech stuff that I needed help with. Wonderful service thank you.”

Posted 1 month ago

Hi Lynley, thank you for your glowing review of Alex, we'll be sure to pass on the kind words. We love explaining tech stuff to our customers and are glad the service was wonderful. Thanks again for the 5 stars!

Posted 1 month ago

“First class service given efficiently and politely. I cannot speak highly enough of the help I have received.”

Posted 1 month ago

Hi Nan, thank you for the wonderful feedback and 5-star review. We're pleased to hear that you found the help and service first class! Thanks again!

Posted 1 month ago

“Dear Geeks Thank you for your message We had the Geeks (Jacob D) last week helping me to work the passwords in 1Password. Jacob was very helpful and all seemed to be fine when we finished but soon afterwards it was only working intermittently and at other times giving a message "incorrect url". I rang the helpline but they were unable to correct it suggesting I made another booking with Jacob, who has been here this morning. He has now corrected the issue, which I think was due to a clash between 1password and Google chrome passwords. On both occasions I found Jacob very helpful and easy to work with. He explained clearly what was happening and showed me how to do it correctly sometimes several times! I have had Geeks helping many times over the years but Jacob has been outstanding in all respects, presentation, information re arrival, helpfulness and patience. I would always hope he would be available next time I have difficulties. Thank you, Vernon and Sally Harvey”

Posted 1 month ago

Hi Sally and Vernon! Thank you very much for your thoughtful 5-star review! We're so pleased that Jacob has been able to further enhance your positive experience with us. It sounds like he has exceeded your expectations, which is something we always strive to accomplish at Geeks on Wheels. It's paramount to us that we can offer a service that is patient, accomodating and most importantly respectful! We'll definitely be sure to share your kind words with Jacob. Thanks again!

Posted 1 month ago

“I am again, vry satisfied with geeks on Wheels service today. Amandeep was courteous, helpful, clear and very professional. Thank you. Chris Hawley”

Posted 1 month ago

Hi Chris, we're very happy that you found our service so valuable. Equally, we're pleased to hear Amandeep was able to provide you with such a positive experience with Geeks on Wheels. We'll be sure to pass your kind words along to him. Thank you very much for your 5-star review!

Posted 1 month ago

“Thanks for sending Amamdeep to sort out our change of Email provider. I had been worried about how I would handle this as my computer skills are basic. It would have taken me at least 2 days to puzzle over the procedure and cause me endless frustration. Amamdeep made the job look easy with speed and skill. A job well done. Phyllis and I are delighted to have this worry taken over for us. Top marks. Tom & Phyllis”

Posted 1 month ago

Hi Tom and Phyllis! Thank you kindly for your 5-star review. Technology can be frustrating and can take a lot of valuable time to navigate! At Geeks on Wheels, we're more than pleased to sort out time consuming tech issues, giving you more time to invest in more important stuff! Thanks again!

Posted 1 month ago

“was very pleased with the service given. I was put at ease as things were eplained clearly.”

Posted 1 month ago

Hi Cathy, thank you for the 5-star review and positive feedback. We pride ourselves on explaining everything clearly to our customers, so are glad to hear you found this put you at ease! Thanks again.

Posted 1 month ago

“Great service, no time wasting, honest re devices that need to go, careful not spending too much time, and honest re my abilities to finish new PC off!”

Posted 1 month ago

Hi Helen, we're stoked to hear you found the service great and we appreciate the 5-star review! All the best with getting your new PC finished up!

Posted 1 month ago

“very helpful, great service. many thanks”

Posted 1 month ago

Many thanks for the 5-star review Avis! We're happy to hear that the service was great and hope to help again some time in the future.

Posted 1 month ago

“Service has been excellent. Cannot be faulted.”

Posted 1 month ago

Hi Nan, thank you for the 5-star review and great feedback. We're always happy when our customers are happy!

Posted 1 month ago

“jared and verveek came today to help with getting netflix back on out tv. They were most helpful with advice on several issues with a security company also, it was most appreciated.”

Posted 1 month ago

Thank you for the 5-star review, Christine! We're glad to hear that our techs got everything sorted and we're able to provide some helpful advice, we'll be sure to pass on the kind feedback. Thanks again!

Posted 1 month ago

“Josh was very good and reset my passwords etc, very informative on different aspects of technology, I am very happy”

Posted 1 month ago

Hi Bev, we're very happy to hear that Josh was able to help you out with your tech and impart some of his knowledge! Thank you for the positive feedback and 5-star review!

Posted 1 month ago

“Phone contact was great. Kristof listened, understood my questions and sorted appointment with best Geek guy for my job Sashika then visited and was able to complete work well and efficiently. He explained all he was doing and answered my questions. He was helpful and respectful I continue to be impressed with the service Geeks on Wheels give. Many many thanks”

Posted 1 month ago

Hi Robyn, we're so pleased that you have had such a positive experience with our service, from start to finish. Equally, we're very happy to hear that Sashika was able to complete your job efficiently while also providing valuable insights. We hope to continue impressing you with our service in the future. Thank you very much for your 5-star review!

Posted 1 month ago

“A very capable helpful Geek thanks”

Posted 1 month ago

Hi Bevan, thank you for your 5-star review! We're very happy to hear you found your technician to be so valuable and reliable. Thanks again!

Posted 1 month ago

“Alex is worthy of your best worker of the week/ month. She was efficient, proactive, and explained all options clearly. A delight to have in my home.”

Posted 1 month ago

Hi Robyn, so awesome to hear Alex provided you with such a positive experience at Geeks on Wheels. It's very important to us that our technicians demonstrate the qualities that you have mentioned in your review, so we're very pleased that Alex has effectively achieved this! Thank you kindly for your 5-star review.

Posted 1 month ago

“My first two experiences were amazing the third was ghastly and I felt ripped off and will be exploring other options next time.”

Posted 1 month ago

Hi Felicity. We take our customer experience very seriously and always aim to offer the best service possible, so if you haven't received that this time, then it is something we want to look into and improve. A manager is going to look into this for you and get in contact to try and assist in coming to a resolution! Thank you for sharing your experience so we can better the situation.

Posted 1 month ago

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Geeks on Wheels is rated 4.8 based on 5,988 reviews