Genix Healthcare Dental Clinic (Gloucester) Reviews

4.3 Rating 19 Reviews
84 %
of reviewers recommend Genix Healthcare Dental Clinic (Gloucester)

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Anonymous
Anonymous  // 01/01/2019
The receptionists are friendly and helpful, and my male dentist is caring, informative and thorough. Very satisfied!
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Posted 8 months ago
Always a friendly efficient service.
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Posted 11 months ago
Excellent service given by Zainab Sheikh and her assistant to myself (Dennis Yee) and Mrs Yee on 7th March. Also very helpful at reception.
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Posted 1 year ago
Treated with courtesy at Reception and my dental treatment was handled efficiently and with great competence.
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Posted 1 year ago
Always easy to book in and friendly service
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Posted 1 year ago
Really friendly and helpful staff
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Posted 1 year ago
Staff very helpful and considerate. Did have to wait awhile on my last two appointments.
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Posted 1 year ago
I visited Rowaida for a check up recently and she was very kind, patient and helpful. She answered all the questions I asked her very informatively and totally settled my anxiety. So thank you Rowaida, you are great! Kind regrds, Jackie Cutner
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Posted 1 year ago
Amazing practice always so clean and tidy, reception always greet with a smile and nurses and dentist always lovely and kind.
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Posted 1 year ago
Amazing dentist fabulous hygienist Friendly helpful and brilliant customer service
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Posted 1 year ago
Very good dawn the reception lady was lovely + Friendly + helpful
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Posted 2 years ago
Genix healthcare is fantastic! All members off staff are always so friendly and they are amazing with kids!
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Posted 2 years ago
I absolutely hate the dentist but I had an appointment with prasaba and she made me feel at ease and was really understanding. Also Dawn and June at the reception desk were also fab too really made me feel welcomed.
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Posted 2 years ago
Came here as in alot of pain my dentist Pasba was so kind and caring her nurse Chloe made me feel as ease and the reception staff were all brilliant especially Dawn she made sure I was OK
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Posted 2 years ago
Omg this guy was amazing. Mohammed Shareef. Dentist at Genix dental practice. I was literally shaking in my boots when I sat down on his chair for five fillings all in one go so I don’t need to go back. But his whole presence and approach made me so relaxed and with that Spanish flamenco chill out music in the background he transported me to another level. His nursing assistant was also very good. Kadija. She explained everything to me before and afterwards. And did not hurt me. I’m definitely going back to this practice and dentist for all my tooth problems.
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Posted 2 years ago
Went with my daughter who had pain, really good , but I have used them with no issues got her an appointment quickly, treated well and pain went , thanks for the help
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Posted 2 years ago
Shocking treatment. The last two visits that I had made to this Dentist have been running late. One of 30-35 minutes, the other was 25 minutes. This morning was no different. The Dentist sauntered in at 09:25 (the time that I should have be starting my treatment – I was the second appointment of the morning) smiling and with a cup of coffee. She obviously had enough time (despite being late) to get a coffee from the local Starbucks! When I spoke to the secretary asking if they were running late, she said that she didn't know if the Dentist was in yet or not. I remarked that she had turned up late and maybe that it was her job to know if the appointments were on time and if the Dentist had even arrived! Eventually I was seen 20 minutes late. No apology, no smile when I went in. She spent 30 seconds looking at my teeth. Said that I needed a filling replacing (I knew this... this is why I had booked in to see her and this was the filling that she had done only last year) and that my lower teeth needed some extra cleaning. Then that I should re-book. I asked if it was possible to do the work now? ‘No’ was the answer without an explanation. Before I left the room, I asked if it was normal for her to be late into work as all of my previous appointments had been late. She replied that she was only 7 minutes late that that was not late for her. I replied that everyone else was here and that she was setting a bad precedent to the practice and customers. She just replied that it wasn't that late. My reply was that late is late, no matter how much and that it wasn't good enough, also that I still had not had an apology. ‘I am the customer and I'm paying you.’ She said that she would not charge me the £21.60 for this morning (for 2 minutes work) and that I should look elsewhere for a Dentist. I would seriously reconsider going to Genix again. If you want a proper service with fillings that don't fall out, staff that know when they're Dentists have arrived and Dentists that actually care about getting to work and looking after their clients, I would look elsewhere. A total disgrace. A shambles from the beginning and complete lack of respect!
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Posted 5 years ago
Shocking treatment. The last two visits that I had made to this Dentist have been running late. One of 30-35 minutes, the other was 25 minutes. This morning was no different. The Dentist sauntered in at 09:25 (the time that I should have be starting my treatment – I was the second appointment of the morning) smiling and with a cup of coffee. She obviously had enough time (despite being late) to get a coffee from the local Starbucks! When I spoke to the secretary asking if they were running late, she said that she didn't know if the Dentist was in yet or not. I remarked that she had turned up late and maybe that it was her job to know if the appointments were on time and if the Dentist had even arrived! Eventually I was seen 20 minutes late. No apology, no smile when I went in. She spent 30 seconds looking at my teeth. Said that I needed a filling replacing (I knew this... this is why I had booked in to see her and this was the filling that she had done only last year) and that my lower teeth needed some extra cleaning. Then that I should re-book. I asked if it was possible to do the work now? ‘No’ was the answer without an explanation . Before I left the room, I asked if it was normal for her to be late into work as all of my previous appointments had been late. She replied that she was only 7 minutes late that that was not late for her. I replied that everyone else was here and that she was setting a bad precedent to the practice and customers. She just replied that it wasn't that late. My reply was that late is late, no matter how much and that it wasn't good enough, also that I still had not had an apology. ‘I am the customer and I'm paying you.’ She said that she would not charge me the £21.60 for this morning (for 2 minutes work) and that I should look elsewhere for a Dentist. I would seriously reconsider going to Genix again. If you want a proper service with fillings that don't fall out, staff that know when they're Dentists have arrived and Dentists that actually care about getting to work and looking after their clients, I would look elsewhere. A total disgrace. A shambles from the beginning and complete lack of respect!
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Posted 5 years ago
Everything
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Posted 5 years ago
Genix Healthcare Dental Clinic (Gloucester) is rated 4.3 based on 19 reviews