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Get Car Mats Reviews

3.3 Rating 211 Reviews

57 %

of reviewers recommend Get Car Mats

Company Reviews

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Email:

hello@getcarmats.co.uk

Location:

15 Witham Park House, Waterside South
Lincoln
LN5 7JN

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Get Car Mats 5 star review on 24th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered rubber mats for my Nissan Terrano and they are absolutely perfect. They are really good quality and robust, and look very smart. The edges are nicely finished and I think they look much better than the original mats that came with the car.”

Posted 2 years ago

“If you want poor service, overpriced products and charged for goods that don't arrive, then you've found the ideal company. Try any of their competitors if you want to retain your sanity. It explains why there is no option to phone this deplorable outfit.”

Posted 2 years ago

“I purchased a set of mats online that were next to the top of the range and I was expecting good quality. The material was thin with little pile and the edging was badly finished. This was a very disappointing purchase. A good reason to see before you buy.”

Posted 2 years ago

“My experience so far is awful. I placed an order on 7th December 2021 for some car mats which were to be a Christmas gift for my son. I was informed that my delivery would be 13th December 2021. Delivery never arrived. Had to contact Yodel for the delivery date which was then to be 24th December 2021. The delivery driver went to the wrong address which is not Get Car Mats issue. Long story short I still have not received the car mats but I have emailed Get Car Mats on two occasions and have not had a response. I have requested a refund and still no response. Today is 6th Jan 2022 and still no response. Shocking customer service.”

Posted 2 years ago

“Very poor quality paid £65 for premium mats and the stitching is already coming away”

Posted 2 years ago

“Easy ordering process, delivered in good time. Good quality material has been used. Buttons fit precisely over the lugs on the car floor and to the contours of the car body. Overall very pleased.”

Posted 2 years ago

“Hello The most upsetting thing was lack of communication. Next was wrong size . Third trying to get a refund”

Posted 2 years ago

“prompt delivery. good fit”

Posted 2 years ago

“ordered the dash mat set for a 2018 vw crafter, 3 pieces missing from the set, reported it and they sent a complete new set,,,,,,,,,,AND still the 3 pieces missing. reported this but heard nothing. this dash set is on EBAY at a lot cheaper price and it is a COMPLETE and CORRECT set. Overpriced for same quality as the EBAY set. £10 cheaper on Ebay.”

Posted 2 years ago

“I am pleased with the product”

Posted 2 years ago

“Be *very* careful making and trusting your order. I (foolishly?) trusted their ordering system and picked the mats suggested when I put my car's reg in. The mats that were sent don't fit, and apparently it's all my fault, and now there is no refund, no return, no reworking of a bespoke item, and no acknowledgment of any responsibility on their part. They still haven't even adjusted their system for this known fault.”

Posted 2 years ago

“Mats turned up short of pieces. Company stated they would investigate and ensure second set sent out within 24hrs. It took over a week for the second set to arrive and again it was short by more pieces this time. Company’s response was send parts back at my cost. Customer service is atrocious and basic quantity and quality checks obviously do not happen. I would suggest you spend your money with another company.”

Posted 2 years ago

“Mats arrived in damaged packaging. Small amount of damage to one mat. I emailed photos of damage but firm denied there was any damage.”

Posted 2 years ago

“Great quality rubber cargo bay mat. The look and thickness of these mats far surpass the price and I'm extremely happy with them”

Posted 2 years ago

“Maybe I was just unlucky, paid extra for a grey one and a black mat arrived. Then I was told you can't get it in grey.. also delayed by a week and a half.”

Posted 2 years ago

“Very good quality fit well fast delivery”

Posted 2 years ago

“Good quality mats and a good fit”

Posted 2 years ago

“The car mats themselves are ok but the order process and subsequent customer services follow up was appalling. I wanted to make a change to my order but the phone number goes through to an automated message which says there’s nobody available. Therefore it’s all anonymous emails with no names of anyone to talk to. Delivery was not in line with advertised lead time either.”

Posted 2 years ago

“I've sent you an email saying the pads are wrong and you haven't bothered to email back. I sent the email on the 15th November.”

Posted 2 years ago

“Great value for money. Fits spot on. Highly recommended ☆☆☆☆☆”

Posted 2 years ago

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Get Car Mats is rated 3.3 based on 211 reviews