“Purchased a beard trimmer order no 32488H which arrived next day. So far so good. Box had been opened from the bottom and may have been used. Immediately contacted Tamara and sent photos. Was told to try unit and if concerned it would be replaced. Unit has some residual power when started so did no want to keep. Have emailed Tamara twice requesting replacement and also tried contact email twice but have had no response after two weeks. I’m a pretty patient person but just do what you said would be done please. Apologies if the emails weren’t received.”
“I purchased a Phillips sonicare toothbrush from get a cut , I had almost had it for 2 years when it stopped working properly , I got in contact with Tamara and she replaced the toothbrush with a new one within a week . Everyone provides great service when your buying something but the true measure of a company is how they treat you when ypurve got a faulty item well after the original purchase . I did not have to argue or plea my case , it was super easy . Thank you get a cut for honoring your product warranty,s I will use you in the future , Travis Lowe”
