Get a Cut NZ Reviews

Name: Get a Cut NZ
Address: 155, Maunganui Road,, Mount Maunganui
Rating: 4.79

4.8 Rating 2,243 Reviews

95 %

of reviewers recommend Get a Cut NZ

About Get a Cut NZ:

NZ's #1 grooming shop for shaving, hair removal, hair care, spare parts & oral hygiene

Visit Website

Phone:

07 282 7660

Email:

tamara.b@getacut.co.nz

Location:

155, Maunganui Road,
Mount Maunganui
3116

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Get a Cut NZ 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend everyone learn from my lesson. I paid $118 on 19/05/2022. Order number:#23752H. I haven’t received my purchase so far. I rang their phones and emailed them 20 times but no reply. Most disgusting seller beyond my imagination.”

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Posted 1 year ago

“I ordered a toothbrush 27 March - said two business days delivery. Have heard nothing since including no notification it has been shipped. No response to emails and the telephone just goes to voice mail. I am resorting to providing a review a day until I hear from them. This is Day 1.”

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Posted 1 week ago

“The majority of these reviews are fake. Check the companies Facebook page to see nothing but negative reviews of people not receiving their orders and their emails/phone calls being unanswered. I ordered an item a week ago, with the website stating same day dispatching. I have received no contact, no tracking number, and my order is missing. I will be pursuing legal action if my order is not refunded or dispatched in the next days.”

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Posted 1 month ago

“Unfortunately, communication let Get A Cut (Hairnet) down. The website stated 1-2 business days for delivery. It took 8 days in total. I phoned and left a message, no response. I emailed and it took ages to get a reply. They must be making too much money to worry about my small order. Will rather order elsewhere next time, even if I pay more 😔”

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Posted 5 months ago

“Product was as expected when it was finally delivered. Dreadful customer service. I sent several emails and never got a reply and the phone number they have listed on their website goes straight to voicemail but they never ring you back.”

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Posted 5 months ago

“Terrible customer service. Took them a month to reply to my 3 emails and 2 voicemails after the product I purchased was faulty. It’s been 2 weeks since they replied and I’m still waiting for a replacement after having to pay more money for them to deliver a new one. Back to waiting for a response after emailing and calling since paying delivery invoice.”

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Posted 8 months ago

“I ordered a product that wasn’t the shaver head I required For days there was no contact from this company and then as I had opened the package but not removed it there was contradictory messages about a refund and a request to send it back I couriered it back and heard nothing until they offered me a $13 refund when I had spent $68 plus an additional $6 in courier fees My assumption is that this Co will take your money but not deliver - I gather that in COVID days they did well but now with no need for their services they are doing it hard I would in the future not go near them and suggest you Dino I’ve written off my investment of $68 with nothing to show for it”

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Posted 1 year ago

“Hello The first razor head that I ordered from you lasted about 2 weeks and it fell apart. I have ordered another from you on order27451H. Can you please advise when this new order will arrive, and, in the meantime, I will send you a photo of what happened the last time I used it fell apart while I was shaving? I would appreciate a credit. for the first order, or alternatively send the 2nd head "No Charge" Regards Barry Cairns”

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Posted 1 year ago

“I have been trying to contact this company over 3 days by phone calls and emails without any response at all.They have $122 of my money and they have no physical address I can find.Does anyone have any ideas of what I can do.”

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Posted 1 year ago

“Appalling service. didn't supply all the order. No reply to emails or phone calls. Would not recommend.”

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Posted 1 year ago

Get a Cut NZ is rated 4.8 based on 2,243 reviews