Get a Cut NZ Reviews

4.8 Rating 2,221 Reviews
95 %
of reviewers recommend Get a Cut NZ

About Get a Cut NZ:

NZ's #1 grooming shop for shaving, hair removal, hair care, spare parts & oral hygiene

Visit Website

Phone:

07 282 7660

Email:

tamara.b@getacut.co.nz

Location:

155, Maunganui Road,
Mount Maunganui
3116

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I bought a charger for my shaver that took more than a month to get to my hands 😐 first, couriers fault I suppose, but then, after the couriers told me they sent it back and had to pay another delivery, they won't answer neither my phone calls or emails 🤷‍♂️ in the end I got it and works, which is important, but such a long wait for a charger that I need on a daily basis, kinda left me with a bittersweet feeling. Only store that I could find it so greatly appreciated it what they do, but I would had been much happier having it sooner.
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Posted 9 months ago
Good service but the product I bought was very low quality.
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Posted 11 months ago
Great service and communication but hugely disappointed with the new shaver, very uncomfortable to use pulls and tugs at whiskers, too painful to use. Bugger🤔
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Posted 1 year ago
Recent order was shipped and delivered super quick. Very pleased. Not so pleased that I have emailed an enquiry, 5 days ago, on another product using the email address on the website. Have yet to receive a reply to my enquiry. Have also left a message on the answering phone re my email enquiry.
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Posted 1 year ago
Hi there, thank you for my Stainless steel hair scissor pack. I love it! However, my partner isn't a fan of the Remington Power series R2 Rotary Shaver R2000AU. There for I would like to return this. Can you please provide me with the instructions where to send courier this to. Thank you Tangi
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Posted 1 year ago
Excellent product, dispatch leaves a lot to be desired
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Posted 1 year ago
id love to give a 5star rating, but i have received the wrong item for my order, please get back to me as this was highly disappointing, and i would like either the item i purchased or a refund please
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Posted 2 years ago
As I've already stated your customer communication is very poor which makes one wonder whether it's safe to buy from you.
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Posted 2 years ago
Hi there, I received the items well packaged and well presented. I have used the scissors, just felt that they arent as sharp as what I would of liked. The quality looks good. thanks
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Posted 2 years ago
Tamara was amazing in responding to my emails, great customer service but I still have not receive my product. I ordered a set of scissors on the 10th of November and it's now the 22nd. I was told that it has been sent off on the 15th but there wasn't any tracking number yet as of today. I've just reached out to Tamara again, I'm sure Tamara will be getting back to me later in the day. However, I was just wondering if it usually takes this long to receive any products? I've seen a few reviews that the orders were delayed etc but majority of the customers received their products within a week. It was also quite misleading on the website where it says shipping usually takes 2-4 days and that was why I purchased from the store. I understand covid would take a bit longer to be delivered but that notice could be reflected on the website instead?
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Posted 2 years ago
I have not received it
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Posted 2 years ago
Hi: I have received the quote and do I really have to install 2 airconditioners to meet the requirements? Do I have any other choices for the brand? And need some disconunt for this. Kind regards
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Posted 2 years ago
Hi there received the item however as item said head and cutters replacement I was under the impression this would include the beard trimmer attachment as that was what I was after mainly. Do you supply that also ? Thanks
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Posted 2 years ago
Ordered Wednesday mid day (urgent Deane day shipping…) and paid extra for a fast delivery (1-2 working days). Didn’t get the parcel until the Monday.
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Posted 2 years ago
I loved most of the product , the kit was awesome and delivered fast. But the cape clasps had one side sewn upsidedown so it can't be closed. After writing to mention this I was told to tie it with string. So for everything else 5 stars but the cape issue and response from help email drags it down to 3 stsrs sorry.
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Posted 2 years ago
Offering a competitive price when compared to overseas vendors, I decided to support a local business when buying my overpriced toothbrush. I even paid for 1-2 business day delivery, since this was replacing a broken toothbrush. It was shipped on the second business day and arrived a couple of days after that. When I pointed this out, I was given a refund for the delivery price differential.
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Posted 2 years ago
I used the trimmer without the comb and got cut.
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Posted 3 years ago
The service was prompt and efficient. Sadly though, the 12mm comb I ordered and received didn't fit the trimmer I have, despite the website saying it was suitable.
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Posted 3 years ago
Get a Cut NZ is rated 4.8 based on 2,221 reviews