Getaflight Reviews

Name: Getaflight
Rating: 4.51

4.5 Rating 1,425 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,425 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Getaflight made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy to have some one on chat and on a call on a Saturday after normal business hours. However booking form could be much clearer and should state names as per passport. Not just to have first name last name.”

Helpful Report

Posted 1 year ago

“Ricky assist us in booking the tickets very well ams nice. Its been great experience and will love to have again take services.”

Helpful Report

Posted 1 year ago

“Ricky has been great throughout the whole booking process”

Helpful Report

Posted 1 year ago

“excellent customer service - Maggi Grace”

Helpful Report

Posted 1 year ago

“I have had several phone calls with PH Travel regarding my flight. Jack Brown was so helpful and always got back to me if he couldnt resolve my problem straightaway. I would have no hesitation in recommending PH travel.”

Helpful Report

Posted 1 year ago

“Thanks very much FREDDY great service Rob jones”

Helpful Report

Posted 1 year ago

“We need to change the date of flight and Freddy has been so helpful trying to solve our problem. We are really appreciated its service and will definitely use its service again.”

Helpful Report

Posted 1 year ago

“I had to change a flight. The on line chap, did a great job, and was transparent in the new addional charges.”

Helpful Report

Posted 1 year ago

“Thankyou Mariam cruse for doing a fantastic job and being very helpful”

Helpful Report

Posted 1 year ago

“Great price and really good chat response time.Thanks to Peter Brown for helping sorting out slight problem”

Helpful Report

Posted 1 year ago

“Maggie has been a star , booking our flights again this year, we have come back to book with her again as she gave us great service in 2022 too, so we are back now booking new family holiday with her help. Very efficient and helpful. Thank you”

Helpful Report

Posted 1 year ago

“Maggi Grace was EXCELLENT! I made a mistake with my dob on the booking and Maggi amended it immediately. The quickest and most impressive customer service I have ever experienced. Thank you Maggi!”